About Cabhrú

Cabhrú is a registered Charity, an Approved Housing Body and a certified Body with the Housing Finance Agency. We provide social housing for Tenants who are usually over 55 years of age and who wish to live independent lives. Our 174 social housing homes are located in the Dublin City Council and Dún Laoghaire–Rathdown County Council areas. There are ambitious plans in the pipeline for more than eighty new home completions in the next 3 years, so it is an exciting time to join our expanding organisation.

Cabhrú’s Vision

As a provider of housing for older people, Cabhrú believes in the need to provide age-friendly homes that support older people as they age, enabling them to remain living in the community for as long as possible.

Job Role: Tenant Services Officer

Dept: Tenant Services Function
Reporting to: Chief Executive Officer
Hours per week: 37.5
Contract: Permanent
Location: Dublin - Various Sites including central office at Father Scully House, Dublin 1, D01 YY26
Salary: DOE €40,000
Leave: 24 days
Interview Dates: Week ending 10th October 2025

Reporting to the Chief Executive Officer you will be joining a small diverse team that provides professional high-quality supports and services to Tenants. You will have responsibility for tenancy and estate management and will be the first point of contact with Tenants. You will be providing support and guidance to assist Tenants to sustain their tenancies and to promote responsible tenancy conduct for the benefit of all Tenants. The role requires a deep understanding of the specific needs of the older tenant group served by Cabhrú Housing Association.

Summary of the Position As a member of Cabhrú’s Tenant Services Team, the Tenant Services Officer will be responsible for

• Overseeing and managing all aspects of lettings and allocations of Cabhrú homes, in line with company policy and procedure and the relevant protocols and guidelines laid down by the Local Authorities we work within.
• Providing support to Tenants in all areas around their tenancy assisting them in sustaining their tenancy.
• Overseeing and monitoring rental income, and in cases where arrears are developing, work with Tenants to develop strategies to recover arrears and avoid further arrears in amassing.
• Overseeing and managing all matters relating to estate management including, dealing with complaints and any cases of antisocial behaviour.
• Work and support the Tenant Engagement Officer in the delivery of the Tenant Engagement and Communication Strategy.
• Work and support the Asset Management Function in the delivery of the responsive, cyclical and planned maintenance programme.

To find out more information on the role including a recruitment pack with a job description and person specification please click on the link below. 

Please apply by submitting a CV and supporting letter to recruitment@cabhru.ie by 5pm on 22nd September 2025. 

If you have questions on the role, please contact us at recruitment@cabhru.ie