Job Title: Driver/ Care Assistant

Reports to: Transport Coordinator
Nature: Full Time
Location: SBHI National Resource Centre (NRC), Old Nangor Road, Clondakin, Dublin 22, D22W5C1
Date: September 2025
Salary: €35,434

Purpose Of Job

SBHI is seeking a reliable and compassionate Driver/Care Assistant to support individuals living with Spina Bifida and/or Hydrocephalus in their daily transport and care needs partaking in SBHI activities. This role combines safe and professional driving with hands-on assistance, ensuring that service users travel in comfort and dignity while also receiving the support they require during their day service programme.

The ideal candidate will be responsible for transporting service users safely, assisting with personal and social care, and contributing to the overall wellbeing and independence of those accessing SBHI services. A caring nature, strong communication skills, and a commitment to safeguarding are essential.

Key Responsibilities

• Safely transport service users to and from their homes, activities, respite breaks and SBHI day services.
• Carry out pre-journey vehicle safety checks and report any issues promptly.
• Provide door-to-door assistance, supporting service users with mobility, boarding, and alighting.
• Assist with personal care needs sensitively and respectfully, maintaining dignity at all times.
• Support service users to take part in daily activities, work tasks, and social programmes.
• Supervise and assist during mealtimes and breaks.
• Encourage independence by enabling service users to carry out tasks wherever possible.
• Identify and report safeguarding concerns in line with SBHI policies.
• Ensure vehicles and working areas remain clean, safe, and well organised.
• Follow infection control procedures to protect service users and staff.
• Maintain confidentiality in line with SBHI’s data protection and safeguarding requirements.

Skills, Experience, And Personal Qualities

Essential

• Full, clean driving licence.
• Experience in a driving and/or care support role (ideally within health, social care, or disability services).
• Good organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Understanding of safeguarding and duty of care practices.
• Ability to assist with personal care and mobility needs respectfully and effectively.
• Willingness to utilise appropriate technology for communication (e.g. mobile apps, messaging, scheduling systems).
• Calm, compassionate, and professional approach under pressure.
• Ability to work independently as well as part of a team.
• Commitment to confidentiality and the values of SBHI.
• Appointment to this role is subject to successful completion of all required background checks.

Desired

• Experience working with individuals with physical or intellectual disabilities.
• First Aid and Manual Handling Certification.
• Training in infection control, safeguarding, and/or data protection (or willingness to undertake).

Working Conditions

• This role involves regular driving and assisting service users in and out of vehicles.
• May require flexible hours depending on transport schedules and user needs.
• Physical activity involved, including lifting and assisting with mobility aids.

Apply For The Job

Do you want to join our team as our new Driver/ Care Assistant? Then we’d love to hear from you! Click the Apply Now button below and send in your application before 22nd September 2025 @ 5pm. 

Apply Now

FAMILY LIAISON MANAGER

At Spina Bifida Hydrocephalus Ireland we're looking for a Family Liaison Manager to join our values-driven, collaborative, and deeply rewarding team.

JOB SPECIFICATION

Job Title: Family Liaison Manager
Reports to: CEO
Nature: Full Time, 35 hours per week
Location: Hybrid working from our National Resource Centre, Clondalkin and from home
Date: Sept 2025
Salary: HSE Social Care Manager Pay Scale

PURPOSE OF JOB

SBHI is seeking an experienced, motivated, and compassionate Family Liaison Manager to lead, coordinate, and support a team of eight Family Liaison Officers (FLOs) who provide person-centred services to individuals and families affected by Spina Bifida and/or Hydrocephalus across Ireland.

This leadership role is central to ensuring high-quality, consistent, and effective support for members and families, while also developing the service, guiding staff, and fostering strong partnerships with health, education, and community stakeholders. The Family Liaison Manager will provide operational oversight, staff supervision, and strategic input to enhance SBHI’s impact on members’ lives throughout all life stages.

KEY RESPONSIBILITIES

• Provide leadership, guidance, and day-to-day management of the Family Liaison Officer team.
• Supervise, coach, and support FLOs to ensure delivery of a consistent, high-quality, person-centred service.
• Oversee caseload management across the team, ensuring effective allocation of resources and regional coverage.
• Lead recruitment, induction, training, and ongoing professional development for FLOs.
• Monitor performance through supervision, case reviews, and regular team meetings.
• Ensure accurate record-keeping, reporting, and compliance with safeguarding, data protection, and organisational policies.
• Support the planning and delivery of SBHI events, programmes, and initiatives, ensuring regional and national coordination.
• Act as the escalation point for complex or sensitive cases, providing additional advocacy or support as required.
• Develop strong working relationships with external agencies (HSE, schools, hospitals, community organisations, local authorities) to strengthen pathways of support.
• Represent the FLO service to SBHI senior management, contributing to strategic planning and service development.
• Collaborate with SBHI Branches, volunteers, and other departments to promote community-led initiatives and wider organisational goals.
• Maintain a visible presence in the field by shadowing FLOs, attending key events, and engaging with members.
• Promote a positive image of SBHI and the FLO service to members, donors, stakeholders, and the wider public.

SKILLS, EXPERIENCE, AND PERSONAL QUALITIES

Essential

• Relevant third-level qualification in Social Care, Social Work, Nursing, Disability Services, Education, Management, or related field.
• Minimum of 3 years’ experience in a leadership or management role within social care, disability, or community services.
• Demonstrated experience supervising staff and managing service delivery in a client-focused setting.
• Strong organisational and leadership skills, with the ability to motivate and support a dispersed team.
• Excellent communication, interpersonal, and conflict resolution skills.
• Proficiency in report writing, data handling, and use of case management systems.
• Ability to build partnerships and advocate effectively with external agencies.
• Full clean driving licence and access to a vehicle.
• Willingness to work flexible hours and travel as needed.

Desired

• Experience in the community/voluntary/charity sector.
• Familiarity with the challenges faced by individuals living with Spina Bifida and/or Hydrocephalus.
• Knowledge of relevant national policies and frameworks in disability, education, employment, and health.
• Experience in service development, quality assurance, or evaluation.
• Training in staff supervision, safeguarding, or trauma-informed practice.

Working Conditions

• The role requires travel across multiple regions to support and supervise the FLO team.
• Flexible hours may be necessary, including occasional evenings and weekends.
• Combines independent working with collaborative team leadership and cross-departmental work.
• Engagements may occur in varied settings including homes, clinics, hospitals, schools, and SBHI events.

APPLY FOR THE JOB

Do you want to lead and develop SBHI’s Family Liaison Service as our new Family Liaison Manager? Then we'd love to hear from you! Click the Apply Now button below and send in your application before 23rd Sept 2025 @ 5pm.

APPLY NOW