Mary I Students’ Union Store Manager

Are you ready to lead in retail while enjoying regular hours and making a real difference on campus ? Mary I Students’ Union is looking for a Store Manager who will take the lead in running our on-campus convenience store and our online store. This is an ideal role for those seeking consistent hours, no weekend work, predictable breaks and holidays during the year and the opportunity to make a positive impact in student life

Contract Type: Fixed Term Contract for the 2025/26 Academic Year with the following dates of employment; Late August / Early September to 19th December 2025 and 12th January 2026 to 22nd May 2026

Days & Hours of Work: Monday to Friday (5 days). 8 hours per day to be worked between the hours of 08:00am and 06:30pm. These hours may be subject to change in line with business needs and store opening hours.

Salary: €610 to €670 per week (DOE)

Benefits: 15 days annual leave in addition to public holidays | Professional Learning & Development Opportunities | Bike to Work scheme | Employee Assistance Programme

This is an in-person role, reporting to the MISU General Manager.

Responsibilities of the Role

Management

• Managing the overall performance of both the on-campus and the online store.
• Rostering of personnel and general management of time off requests, annual leave allocation and resource planning to ensure adequate cover within budgetary provisions
• Training of personnel, ensuring that training is up to date and recorded.
• Administration of staff profiles on HR system ensuring all relevant documentation is recorded and up to date.
• Recruitment, training, and development of high-quality personnel for store operations, if and as required.
• Plan and organise operations ensuring consistent service provided to the customer.
• Ensure team is motivated and manage the performance of the team utilising effective performance management techniques and in line with employment law.
• Continually communicate with the team regarding objectives and store performance, carrying out weekly meetings where relevant.
• Setting goals for the store to ensure effective customer service and competitiveness.

Finance

• Sales performance and take corrective action in poor performing departments
• Scan margin performance and take corrective action in poor performing departments.
• Introduction and growth of new concepts in the store.
• Delivering rostered hours inactual performance
• Accurate wastage measurement and corrective action.
• Ensure waste and reduced to clear procedures are adhered to by all staff.
• Responsibility for cash office control in areas such as refunds, voids, vouchers and safe spot checks
• Obtaining financial reports, analysing same and reporting any discrepancies to General Manager.
• Working to approved budgets.
• Ensure overhead costs are controlled and minimised where appropriate.
• Ensure store sales are maximised and that store margins and product price records on retail solutions are managed appropriately and profitability of store is maximised.
• Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise.
• Stock Management
• Ensure effective stock control systems and procedures are in place to minimise stock loss
• Preparation for and management of stock takes as required by 6 month and annual accounts.
• Ensure effective food management and waste systems are implemented, managed and updated appropriately.
• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages).

Operations

• Ensure store operations are run efficiently and smoothly and store standards are consistently improved in terms of housekeeping, merchandising, presentation and service.
• Plan for market changes and demands as they arise.
• Ensure in-store promotions are managed appropriately.
• Ensure policies and procedures are implemented and managed within the store.
• Manage store merchandising ensuring appropriate image is portrayed in line with company procedures.
• Accountable for ensuring consistently high levels of customer service, ensure all customer complaints are dealt with in the appropriate manner and take necessary action in store improvements following customer complaints.
• Ensuring awareness of college community events and proactively be involved where appropriate ensuring General Manager is aware of same.

General Duties

• Ensuring that you work in line with the company’s objectives and working in partnership with the Management team and owners.
• Adhering to HR, Health & Safety and HACCP regulations at all times and ensuring that you lead by example.
• At all times keeping sensitive and confidential matters confidential.
• Proactive communication to the General Manager.
• Ad hoc duties as required.

Key Skills & Qualifications

• Minimum of 1 years recent experience in a management role in a convenience store setting.
• Financial acumen, strong leadership, organisational, time and team management skills
• Have a can-do attitude who has strong communication skills and enjoys interacting with customers.

How to Apply: 

Please send a cover letter and CV to recruitment@misu.ie by 05:00pm on Monday 18th August.