Job Title: Job Coach 
(full time position)

Company: KCASES Employability Service Kilkenny/Carlow, Desart House, New Street, Kilkenny

Reporting Relationship: Reports to the Service Manager Employability Kilkenny/Carlow

Key Working relationships: Service Manager, Employability Team, Clients, Employers, Board of Directors, Funders & other stakeholders.

KCASES CLG trades as EmployAbility Kilkenny/Carlow and is a Supported Employment Service which works with job applicants and employers to increase the participation of those with a disability or health condition into employment. The company is funded by the Department of Social Protection (DSP). We currently have an initial 12-month Fixed Term Contract position for a Job Coach in our Kilkenny Office, subject to programme funding from the Department of Social Protection.

Person Specification:

The candidate is required to be proactive, be capable of working on their own initiative and as part of a team. Possess a practical approach to work, good communication skills and have an ability to troubleshoot.

• Relevant Third Level Qualification is a distinct advantage in; Adult Guidance / Business / Recruitment / Sales / Marketing / Social Studies related studies.
• Experience in the field of Disability, HR, Sales & Marketing or other relevant experience.
• Experience of working with people with disabilities is desirable however the ability to communicate, with job seekers with disabilities and their families is essential.
• Have a high level of empathy and understanding of the challenges experienced by people with disabilities seeking employment.
• Ability to show sensitivity towards job seekers needs and empower them to succeed in the workplace.
• Excellent Sales, PR, Marketing and negotiation skills.
• Ability to be innovative and resourceful.
• Some Experience of using recruitment and employment principles, methods, techniques, and resources.
• Some knowledge of the Social Welfare System
• Some Knowledge of employment legislation.
• Excellent IT skills to include the use of Microsoft Office, and other technologies through desktop sites via computer and remotely through mobile applications is essential.
• Fluency in verbal and written English is an essential requirement of this post.
• Garda Vetting will be required for this role
• Full Driving licence and means of transport is essential for the position.
• A high level of professionalism and confidentiality is of the utmost importance.

Duties and Responsibilities:

• Engage with Service Manager and Colleagues to establish best practice in providing a top quality Supported Employment service to our Clients
• Conduct meetings with the client and other stakeholders to determine employment aspirations, experiences, abilities, skills, and potential obstacles to employment.
• Conduct an individual employment assessment to identify a client’s career path
• Establish a rapport with the client and develop a positive working relationship.
• Ensure that the client is an active participant in all phases of their job search.
• Provide information regarding welfare and work.
• Provide information on other support services, education and training support and signpost to other relevant services when necessary.
• Market Employability Kilkenny/Carlow and clients to potential employers.
• Prepare CV’s to best market a client’s abilities to potential employers.
• Source suitable Jobs/work placements / job interviews for the client and prepare them to succeed at interviews
• Liaise with employers, negotiate terms and conditions of employment. Provide on the job training where necessary.
• Act as an advocate for the client if required.
• Provide supports to the job seekers’ employer, supervisor, and co-workers.
• Provide support and assistance to the client throughout the job placement.
• Mentor the client to help them become integrated and independent in the workplace.
• Support employers to integrate their new employee into the workplace.
• Assist in resolution of workplace issues for the client.
• Report on a regular basis regarding client’s progress.
• Always maintain high professional standards and confidentiality.
• Liaise as necessary with DSP on client activity and progression.
• Liaise with DSP Employment Services to identify job seekers that require our support to find employment.
• Participate in training and development programmes locally and nationally
• Participate in continuous improvement processes within Employability Kilkenny/Carlow
• Provide full administrative reporting to the service coordinator based on client activity and progression.
• Liaise with relevant organisations to support a client’s labour market needs.
• Carry out any other function relevant to the position of Job Coach as indicated from time to time by your Service Manager.

Applications should be made by emailing a Completed Application Form to: info@kcases.ie - subject bar to read Job Coach Position.

Closing date for applications is 3.00pm Friday 25th July 2025. A panel for Interviews will be formed from this process.