Property Services Officer

HAIL is an Approved Housing Body with over 480 properties.

Founded in 1985, the Housing Association for Integrated Living (HAIL) is Ireland’s specialist mental health housing association. As an approved housing body, we provide high-quality social housing and mental health tenancy sustainment services. The work we do helps people live independently in their homes and community.

Our mental health tenancy sustainment services and housing team help our tenants and clients maintain their tenancies and live independently by providing support on mental health recovery, household and budget management, pursuing employment and education opportunities and maintaining links with family and friends. You can find out more about these services here.

We pride ourselves at all levels of our organisation for having an excellent reputation in both the housing and mental health care sectors. As part of our current strategic plan 2024-2028, we are aiming to support more people by providing an additional 300 new homes and expanding our support services into more communities across Ireland.

Our Values

• Trust: Our relationships are built on trust. We work closely with our stakeholders, clients and tenants to achieve the best possible outcomes.
• Respect: We work towards creating an equitable society where all are treated with respect and dignity. We listen with open hearts and open minds as we believe everyone’s voice has a right to be heard and respected.
• Leadership: We are leaders in delivering our vision and purpose, courageously and responsibly providing homes and supporting those living with mental health challenges.

Job Purpose Summary

The Property Services Officer plays a key role in supporting HAIL’s Asset Management Strategy through the effective delivery of maintenance, repair, and property data management. This role encompasses stock condition surveys, responsive and planned maintenance, contractor oversight, and property inspections. The PSO ensures high standards across property condition reporting, repair quality, compliance, and tenant satisfaction.

You will be part of a dedicated and experienced housing and property team who are committed to the highest level of housing management services to their tenants.

You will report to the Property Services Manager.

Full Job Description attached.

Recruitment Process

Please send a letter of application outlining your suitability for this role and your C.V. to hr@hail.ie by 5pm on 4th July 2025.

Only those shortlisted for Interview will be responded to.

HAIL is an equal opportunities employer.