eLearning Content and Support Specialist

About The Insurance Institute

The Insurance Institute has provided the highest level of education and training to the Irish insurance industry since 1885. We have a membership base of 15,000+ members and we're headquartered in Dublin city centre with Local Institutes in Cork, Dublin, Galway, Limerick and Sligo.

Professional Qualifications

• Certificate in Insurance Product Advice (APA): Entry-level qualification on our pathway that gives the foundation needed to build a career in insurance. Learn more
• Certificate in Insurance Practice (CIP): Professional qualification designed for professionals looking to reinforce their experience by providing a broader understanding of insurance products and processes, helping build on existing knowledge points. Learn more
• Higher Diploma in Insurance Management (MDI): The advanced, Level 8 Major Award that aims to enhance technical knowledge and develop key management skills, such as critical thinking, report writing, research and problem-solving. Learn more

Specialty Programmes

• Insurance Practitioner Apprentice: A three-year, work-based training programme combining academics with on-the-job learning, allowing apprentices to acquire both technical and soft skills. Learn more
• Certificate in Climate Risk: Supported by the Sustainable Finance Skillnet (SFS), this programme has been designed specifically to provide professional knowledge and expertise needed to support customers, colleagues, and communities in the transition to a sustainable, low-carbon world. Learn more
• Micro-credentials: A flexible route to the Higher Diploma in Insurance Management that will expand existing knowledge and skillset in a shorter timeframe. Learn more

Vacancy

We are currently recruiting for the position of eLearning Content and Support Specialist. This role is to design, develop, and maintain high-quality, accessible eLearning content using Articulate 360 (Storyline and Rise) to meet the Insurance Institute’s needs.

This is a full-time, hybrid working role which requires either a 3rd level qualification in Instructional Design, Digital Learning, or similar or at least five years relevant experience in eLearning content development or instructional design. Full details for this position can be found in the job description below.

The salary for this position is up to €45,000 and a full list of benefits apply such as flexitime working, company pension scheme, private and permanent health insurance, employee assistance programme, a day off on your birthday and many more.

Please see Job Description attached below.

The closing date for this position is Wednesday 30th July 2025 at 12pm and your CV and cover letter can be sent to hr@iii.ie. Please note that upon shortlisting, online interviews are scheduled for Monday 11th August 2025.

Thank you for your interest in working with us at The Insurance Institute. Please note that we pride ourselves in being an equal opportunity employer. Should you require assistance or any reasonable adjustments, please contact our Head of People and Culture, Lorraine Thornton, in complete confidence at: lthornton@iii.ie.