Day Opportunities Co-ordinator

Location: New Ross area, Co. Wexford

Contract Type: Permanent, 35 hours per week

Closing date: Friday, 12 September 2025, 4:00 p.m.

Join an Organisation You Can Be Proud Of

Since 1975, Cumas New Ross has empowered adults with mild to moderate intellectual disabilities to fully participate in their communities. Externally recognised for excellence we uphold the highest standards of care and professionalism, ensuring every individual’s rights, preferences, and goals are at the heart of all we do.

About the Role

As the Day Opportunities Co-ordinator you will be responsible for the overall management and development of Cumas’ day services, ensuring safe, person-centred support, excellent quality of life for service users, and effective team management in line with organisational standards

Role Requirements

• A minimum of a Level 7 on the QQI Framework – BA in Social Care Studies, Social Care Management or equivalent relevant qualification in Health or Social Care.
• Post graduate qualification ideally in Social Care Management or Management Qualification.
• At least 3 years of management experience at a similar level of responsibility.
• At least 5 years’ experience in the health/social care or voluntary sector.
• Excellent IT and report writing skills.
• Must hold a full clean driving licence valid in Ireland and be willing to drive company vehicle
• Proficient in both oral and written English language
• Have the legal right to work in Ireland and currently hold valid work authorisation for Ireland

What We Offer:

• Competitive pay
• Permanent, 35 hours per week role in New Ross
• Company pension & employee assistance program
• Attractive annual leave & sick pay arrangements
• Access to the Hospital Saturday Fund (HSF) healthcare cash plan
• Bike to work scheme
• Opportunities for training, development & career growth

Main Duties and Responsibilities

The Day Opportunities Co-Ordinator will:

• Be responsible for the effective governance, operational management, and administration of the service.
• Oversee service delivery through the Team Leaders to ensure it meets and evidences the New Directions and other legislative standards for safe efficient and effective services
• Ensure each individual has an individualised plan, which is measured and evaluated regularly. Support and facilitate service developments and initiatives to ensure that the service can respond to individual current and future choices and requirements .
• Lead the planning, development and implementation of the Day Opportunities service to ensure effective systems for accessing supports and opportunities, individualised planning in partnership with individuals, advocacy development and access to community-based opportunities.
• To ensure that services are appropriately planned, delivered and evaluated and that operational policies, procedures and protocols are being adhered to
• Ensure all relevant records and documentation are kept appropriately and up to date in relation to service users and staff in particular ensuring compliance with record keeping in line with legislation and HIQA requirements.
• Produce service plans and service development proposals. Provide statistical or other information/reports as may be required by General Manager. Actively participate in the setting of team and organisational goals.
• Contribute to the planning and implementation of information systems.
• Liaise closely with HSE disability and primary care teams, therapy teams and other key organisations in the CHO5 region in the course of ensuring the delivery of a person-centred service
• Participate in and conduct audits in line with Cumas requirements, and take responsibility for implementing the corrective action programme with regular reporting to the General Manager
• identify and address training needs within the service. Facilitate and deliver appropriate training for staff as required, including refresher training as part of a continuous professional development programme.
• Ensure all staff operate with appropriate training and supervision for the role and provide regular supervision and performance management for Team Leaders
• Provide strong leadership to the team and develop and support a strong culture of quality and safety in service delivery.
• Ensure that the centre is compliant with all standards and be responsible for ensuring the required standards and reporting requirements are maintained and evidenced.
• Be responsible for managing resources within the Day Opportunities programme including managing associated budgets for staffing, overheads etc.
• Act as Designated Officer, create a zero tolerance to abuse culture and support the organisation with the management of safeguarding as required
• Have overall responsibility for the overall management of all aspects of Quality, Risk, Health and Safety of day attendees and staff and compliance with Health and Safety legislation, ensure reporting and recording of incidents meet the service standards and participate in incident reviews or other investigations.
• Create a complaints friendly culture ensuring feedback and complaints are responded to, resolved and recorded in line with Cumas Customercare policies and procedures
• Ensure there is clear communication with day opportunities staff other Cumas services staff and families and there are appropriate and effective systems in place for engagement and consultation within the day opportunities programme
• Organise, attend, and participate in meetings and service performance reviews and ensure records are maintained as required.
• Ensure the day opportunities spaces are clean, comfortable, and well maintained.
• Be responsible for operating and chairing Day Opportunities team staff meetings, and provision of feedback to General Manager
• Take part in the on-call system and provide cover when required.

This is not an exhaustive list of all duties but is rather a guide to the role, the organisation may add other duties over time.

Why Join Us?

This is an opportunity to work in an agile, creative, innovative, high-standard service where your skills and values will make a measurable difference every day. You’ll be part of a supportive, professional team committed to continuous improvement and genuine inclusion.

Additional information

Position is based in New Ross area, Co. Wexford.

A six-month probationary period will apply. Garda Clearance and reference checks will be required for all prospective employees.

Description and Person Specification are available upon request.

Please click here to apply

Cumas New Ross is an Equal Opportunities Employer.