Leap Into Your Future with Togher Family Centre

We are currently recruiting for a 

Front Desk Administrator

Who are we?

We are a community-based non-profit organisation who are passionate about enhancing the lives of local children and families through education and support. Togher Family Centre has been serving the Togher community for more than 50 years. We offer a wide range of services including Early Years Education, Youth Services, Counselling, Child Contact and Family Support.

What are we looking for?

We are looking for someone who enjoys working as part of a dynamic and fast-paced team. The culture of Togher Family Centre encourages hard-working dedicated employees who enjoy working in a friendly professional environment. We value a solution focused approach to problem-solving. We want to empower someone to progress within our team while maintaining a strong work/life balance. We are looking for someone to provide warm and professional engagement with all visitors to our Centre, to create a safe, warm and welcoming environment with all queries answered with empathy and efficiency.

Key responsibilities of this role are:

• Administrative task management
• Visitor management
• Fee management
• Ordering stock
• Room booking & Room for Hire System
• Counselling Service Administration
• Administrative support to the staff of TFC

Key Candidate Requirements:

Technical requirements:

• Excellent computer skills
• Excellent knowledge of Microsoft Office Suite
• Excellent knowledge of Excel
• Excellent knowledge of visitor management systems * (child safety and security, responsibility to ensure safety is managed due to building access)

Experience:

• Previous experience as a front desk administrator is not required
• Ability to demonstrate a capacity to work in collaboration with others (colleagues, service users, management and stakeholders)
• Ability to demonstrate an understanding of what's is required to work in a customer facing role as part of a community organisation

Qualification:

• Any qualification that demonstrates organisational abilities and experience of a customer facing role

Key Personal Attributes:

• Adaptability and flexibility to a fast-moving organisation
• Friendly and Engaging demeanor to suit a front facing, client centric role
• Excellent communication skills
• Excellent organisational skills
• Excellent time management skills
• Excellent problem-solving skills
• Team orientated
• A good team player with a track record of fostering excellent working relationships -- would significantly increase your chance of success

What would the job involve?

We are currently recruiting for a Front Desk Administrator

• Hours of Work: This is a full-time position (35 hours per week)
• Salary Per Annum: (€24,900 to €27,000 dependent on contract type)
• This is a permanent contract with a 6-month probationary period
• Excellent Leave options, please see below

What’s in it for you?

We want to reward you for being a part of our team. To enhance your future with TFC and make it brighter we offer

• Paid term time leave this include:
  • Mid-terms
  • Christmas
  • Easter
  • July (Dependent on contract type)
  • August
• 3 weeks paid sick Leave
• A time off in Lieu (toil) system which allows you to build up additional hours which can be taken as time off
• Continuous professional development using both internal and external resources
• Discretionary bonus scheme
• Employee referral scheme
• Annual team building experience and team outings

What is the next step?

Please send your CV and cover letter to hr@tfamc.ie

Interview Information

• Closing date: 27th May 2025
• CV Selection: 28th May 2025
• Interviews: 30th May 2025

Start Date: 25th August 2025

CV’s and Cover Letters are to be sent to hr@tfamc.ie (Please make it clear in the subject line which post you are applying for)

Please be aware that CV’s where the candidate targets their information to the essential and desirable criteria will receive higher consideration and will allow the interview panel to more accurately assess their suitability for the post