Circle Voluntary Housing Association: Tenant Engagement Coordinator

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Role: Tenant Engagement Coordinator

The Tenant Engagement Coordinator will be responsible for development and delivery of Circle VHA’s Tenant Communication and Engagement Strategies (TCES). The successful applicant will be an experienced, energetic, and resourceful. They will provide leadership and be proactive in developing initiatives to improve satisfaction, gathering, and acting upon feedback and creating new opportunities for tenants to input into Circle VHA. They will supervise staff engaging in both tenant engagement and Quality in our Diversity initiatives. The post holder must be prepared to work flexibly and be able to attend occasional out of hours meetings. They will be expected to travel efficiently and effectively nationwide between various locations to meet the requirements of our tenants.

Location: Hybrid working with office and national site attendance required.

Reporting to: Customer Experience Manager.

Contract: Permanent, subject to a 6-month probationary period.

Salary Range: €48,500 – €67,900

Hours: 37.5 hours per week over 5 days.

Leave: 26 days.

Pension: Available on completion of probation.

Travel: The post requires a valid driving licence and the use of a car for business purposes. Expenses Policy applicable.

Head Office: Phoenix House, Castle Street, Dublin 2.

To Apply: Please send your CV and accompanying covering letter to recruit@circlevha.ie by the closing date.

Closing Date: 5pm on 29/04/2024

Interviews: Final interviews are anticipated to take place W/C 06/05/2024

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Region: Hybrid / Dublin 2