GUIDE SHOP MANAGER

(Part Time – 4 Days)

Irish Girl Guides (IGG) is recruiting a manager for the Guide Shop and Distribution Centre based at National Training Centre in Tallaght. The Guide shop sells uniforms and badges plus other merchandise primarily to members of the organisation via online and click and collect sales.

The focus of this role is the administration of the systems and processes behind the retail work with emphasis on accounts admin.

The Irish Girl Guides’ mission is to enable girls and young women to develop to their fullest potential as responsible citizens of the world. This is achieved by the volunteer Leaders running a non-formal educational programme with 500 units across all counties in the Republic of Ireland.

Key objectives of the role

Accounts Responsibilities

• Managing day-to-day finance tasks: processing invoices, verifying accuracy, timely payments, purchase orders, and data entry (Sage 50)
• Sales Order Processing including stock and purchase management
• Build supplier relationships and source new suppliers
• Preparing monthly reconciliations, salary data, and Finance Committee reports
• Supporting year-end accounts prep for auditors
• Monitor and propose price changes in stock
• Bi Annual Inventory Check
• Liaising with the Senior Accounts Administrator to resolve payment discrepancies or issues

Customer Service Responsibilities

• Ensure and deliver the highest standard of customer service to every customer via phone and email
• Track orders and process customer returns
• Support Guide Shop Assistants during busy periods and holiday cover

Other responsibilities

• Liaise with CEO and Finance Committee on budget and pricing policies
• Other ad hoc duties as requested by the Chief Commissioner or line manager
• Operate within the policies and procedures of IGG
• Awareness, knowledge and understanding of the ethos, culture and practice of Irish Girl Guides and be able to promote accordingly

Key Essentials

• Previous accounts experience essential
• Ability to always communicate with team members and suppliers in an effective, pleasant, courteous and tactful manner
• Proficient in the use of MS Excel and Word
• Good knowledge of Sage 50 accounts or similar accounting and stock control package
• Knowledge of uploading content to WordPress would be an advantage but not essential
• High level of integrity and rapid following up of all tasks is key
• Great customer service and team work

Benefits

• 29 hours (4 Days) per week
• €17.50 per hour
• Flexi time available
• Monday – Friday role with occasional weekend/evening meetings
• Annual Leave 21 days pro rata (18 days) plus additional company days at Christmas and Easter
• On site parking
• Paid training and development
• Wellness benefits including staff wellness days and access to free and low-cost counselling sesions.

Application

If you wish to be considered for this position, please submit a letter of application together with a copy of your CV to Karina Early at operations.manager@irishgirlguides.ie by 11 August at 5pm.

Irish Girl Guides is an Organisation that values Diversity, Equity and Inclusion as essential to our mission and vision