The Salvation Army: Housing and Tenancy Sustainment Officer

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HOUSING AND TENANCY SUSTAINMENT OFFICER

KING’S INN STREET, DUBLIN 1

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As a Housing and Tenancy Sustainment Officer with The Salvation Army's Homeless Services Department you will work collaboratively with front line support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army. You will play a key role in interviews and assessments, allocation of housing and settling in new clients/residents.

The successful candidate will be able to demonstrate:

  • Experience of supporting a wide range of people from varying backgrounds, including the vulnerable and some with challenging/dangerous behaviour, with varying support and housing management needs.
  • Knowledge of what housing related support is and the issues that people face on a daily basis including tenancy/licence breaches including access, abandonment, anti-social behaviour etc.
  • Ability to work in a busy environment and use your initiative in problem solving for the benefit of clients and colleagues.
  • Excellent verbal and written communication and numerical skills with the ability to maintain accurately record relevant information, write letters and reports.
  • The ability to understand and successfully implement processes, procedures and policies related to your area of work including safeguarding, risk assessing, risk management and health and safety.
  • Availability to work outside of ‘normal’ office hours as required to attend evening or weekend meetings.

SALARY: €16.72 per hour

WORKING HOURS: 39 hours per week

CONTRACT: Fixed-term, 24 months

CLOSING DATE: 13/07/25

The role is based from The Salvation Army's Central office at 17 King's Inn Street, Dublin 1 but there is a requirement to travel to sites across Dublin.

Application is via application form. CVs will not be accepted.

Completed applications should be emailed to emma.gillan@salvationarmy.ie no later than 13/07/25.

For further details please visit: www.salvationarmy.org.uk/republic-ireland

Appointment subject to satisfactory references, proof of right to work in the Republic of Ireland and successful Garda vetting. CVs will not be accepted. Promoting equality in the workplace.

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Region: Dublin 1