Position: Community Outreach Worker Swords

The Employer:

Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.

Location: Swords / Baldoyle Youth Service

Work Schedule: 37.5 hours – FTC until 31.12.24

Contract: FTC until 31/12/25

Salary: €34,513- €49,913 DOE

Reporting to: Youth Service Manager

The Role:

This is an outreach youth work position which will focus on building relationships with young people from New Communities (refugees) across the Fingal catchment area, based on Crosscare’s Youth Work Approach, working in partnership with them to identify their needs and interests, support referrals to services and develop/deliver programmes to meet these needs and integrate them into the community.

General Responsibilities:

• To develop positive relationships with international young people (new communities who are/have moved to Fingal catchment area) and provide a service to them at times and locations that work for them, including regular youth services on some late evenings.
• To carry out a community profile and area analysis to develop a deeper understanding of the needs, issues, motivations and opportunities for young people (refugees) in the New Community target group, incorporating their perspective in that analysis.
• To establish strong working relationships with other agencies working to improve the lives of Ukrainian people living in Ireland. Networking and interagency work is key for this role.
• To establish new programmes for groups and individuals aged 10-24 years as may be required within the area to meet emerging needs using youth work methodologies, in line with funding requirements.
• This is a pilot programme and collaboration with DDLETB in terms of evidence gathering and evaluation will be a primary function of this role.
• To set up inclusion/ integration groups with local young people, reducing barriers and building relationships based on shared interests.
• To be an advocate for young people from immigrant communities living in Ireland but in particular young Ukrainians aged 10-24.
• To record the work using agreed systems.
• To ensure organised programmes fit within the youth work process and Crosscare’s Youth Work Approach.
• To attend and participate at staff meetings and other meetings as requested and work in collaboration with the existing team.
• To represent the Youth Service, when requested, at various committees and networks.
• To submit all paperwork for managers, funders etc within the specified time period.
• To work within the ethos and values of Crosscare.
• To implement the Crosscare Strategy.
• To attend training relevant to the work.
• To manage challenging behaviours and situations.
• To attend supervision regularly with the line manager.
• To carry out any other duties assigned by your line manager.

Qualification Required & Experience Required

Education Requirements:

• Third Level Qualification in Youth Work and a

Experience

• Minimum of 2 years' experience within the youth work sector.

Desirable

• Some experience of outreach work.
• Full drivers licence

Personal Skills/Attributes:

• Enjoys working with young people.
• Strong leadership skills.
• Excellent communication skills; open-minded, approachable, friendly, and non-threatening.
• Enjoys working in a Outreach Youth Work capacity.
• Teamwork and collaboration.
• Creative, flexible & innovative in responding to the needs of young people, the team and the organisation.
• Ability to work on your own initiative.
• Excellent organisational, time management, report writing & record keeping skills.
• Excellent facilitation and group work skills.
• Empathy and understanding.
• Negotiation skills.
• Resilient a can-do attitude.

Other:

• Have an understanding of the work of Crosscare’s Youth Services.
• Have an understanding of the National Policy Framework for Youth Work, in particular The Better Outcomes, Brighter Futures Policy Framework and the National Quality Standards Framework (NQSF).

Benefits:

• Competitive salaries
• Generous annual leave
• Additional leave for long service
• Training and Development Programmes
• Employee Assistance Programme
• Digital Doctor Service
• Competitive pension plan
• Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available at www.crosscare.ie

Application Process: 

To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.

Closing date for applications is Friday May 30th 2025

Please click here to apply.

Crosscare is an equal opportunities employer
Garda Vetting will apply to this role
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