Depaul believes that everyone should have a place to call home and a stake in their community. Our aim is to work with those who are socially excluded and marginalised by providing a quality led service in order to produce the best possible outcomes for those accessing our services. We strive to empower our service users to make choices and decisions about the way they live their lives. We work in partnership with central and local government, housing associations and other non-governmental organisations.

Depaul is an equal opportunities employer, we offer a 35 hour working week, generous leave entitlements and a pension scheme. We support all staff with regular supervision and core training.

Depaul wishes to recruit to the following role:

Case Management Worker

Fixed-Term Contract – 12 months
Salary €37,109.46 per annum
Full-Time, 35 hours per week
Monday to Friday 9.00am- 5.00pm
Based in Cork

1. Role

To work as a part of the Depaul Homeless Health Team, providing case management support to homeless people and marginalised groups who have complex support needs in the area of their medical and physical wellbeing to ensure they have access to the appropriate medical care within the context of a case management approach. To ensure that the relevant supports are in place and to work towards positive outcomes for people experiencing homelessness.
This role is to support those who are homeless and living with chronic health conditions in addition to broader social inclusion cohort e.g migrants, traveller community.

2. Key Areas of Responsibility

• Provision of assertive engagement support services across community, hospital and accommodation services to Inclusion Health clients experiencing homelessness with complex health and/or addiction needs
• Provide assertive support to Inclusion Health clients from migrant background with complex health and/or addiction needs
• To support the presenting needs of clients and manage robust, effective working relationships with external agencies and partners of all health services (mental health, community and hospital based) including Mercy University Hospital, outpatient services, community GPs, researchers, Cork City Council/accommodation providers, and other professionals in homeless and drug services.
• To assist medical professionals and project workers to engage and co-ordinate health issues of clients in crisis or as part of an on-going care plan
• To assist with crisis management in the community and within the hospital where required
• In collaboration with the Inclusion Health team, to support and liaise with external agencies on specific projects and service improvement initiatives e.g. research, peer engagement, conferences and
• presentation, training, policy development
• To participate in service reviews and evaluations and to implement any changes arising from such work.
• Attending weekly Multidisciplinary Team meetings (MDT) and team rounds in Mercy University Hospital or any other location/s
• . Following up with IH patients post discharge from hospital to ensure client agreed care plan is supported
• Support to inpatients - keyworking support, addiction support and treatment options to inpatients, liaison, accompaniment to appointments while patients are in hospital, collection of money/acting as agent for inpatients
• To support engagement with and referrals to Peer Support programmes and ensure accompaniment to hostels, respite/ detox, GP and addiction services on discharge to prevent unnecessary readmission and support discharge care planning.
• To work directly with service users,utilising a case management approach to ensure access to relevant wraparound services needed for the service user’s progression.
• To advocate and empower service users to overcome various barriers they encounter, liaise with teams from various services and support clients to maintain their present accommodation in collaboration with tenancy sustainment supports
• To develop and maintain robust, effective working relationships with other agencies, using an interagency approach.
• To ensure that all service user’s information is recorded and stored as required and in line with Data Protection regulations and Depaul’s Confidentiality Policy.
• To participate fully in meetings within Depaul and with external services, with the direction and support of the Line Manager.
• To work creatively and exercise initiative to help the service meet its core objectives and ensure service user’s needs are met.
• To adhere fully to Organisational Health & Safety Policies, especially in relation to assessing risk and to lone working.
• To at all times undertake the role in a professional manner, always working in accordance with the aims, values and ethos of the Depaul.
• To participate fully in the supervision structure (including Induction and Progress reviews, monthly supervisions, JARs).
• To participate in data collection and/or research in line with the requirements of the funder
• Undertake any other duties that may be required which are commensurate with the role

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

3. Person Requirements

• A minimum of 2 years’ experience working in the homeless sector or another related field. At least one year of this working with and co-ordinating support plans for service users with complex needs. (Essential)
• An understanding of why people become homeless or may be at risk of homelessness and the issues they present with.(Essential)
• Experience of interagency working within the voluntary and statutory sectors (essential)
• Experience of lone working or off-site working (Desirable)
• Experience of working alongside health supports, such as hospitals, methadone provision services, primary care services, medical social work etc
• A clear understanding of the case management approach
• Be able to work from a solutions focused, creative approach.
• Excellent communication skills - both verbal and written and electronic.
• Ability to be flexible and work in a variety of settings, with a variety of teams.
• An ability to (and understanding of how to) advocate on behalf of the service users
• An understanding of the statutory and voluntary sector services available to homeless people with complex needs.
• Lived experience of homelessness and/or related issues will be taken into special consideration 

Online Application Procedure:

Please complete our online application process available on our website
https://depaulcharity.getgotjobs.co.uk/home

For more information, please contact Human Resources:
Tel: 00 353 1 453 7111 or e-mail recruitmentroi@depaulcharity.net

Closing date for all applications: 2nd May 2024 @ 9.00am

Panels will be formed from which future vacancies may be filled

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission? We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

If you choose to work for Depaul we offer:

Our Benefits:

Annual Leave

• Up to 3 years' service: 25 days per year
• 3 years' up to 5 years' service: 27 days per year
• Over 5 years' service: 30 working days per year
• (Exclusive of bank and statutory holidays)

Pension

• Matched by the employer

Health Assistance

• Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. this includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.

Life Assurance∙

• Four times salary

Maternity /Adoptive Leave

• 18 weeks full pay

Paternity Leave

• 2 weeks full pay

Sick Leave

• Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)

Employee Assistance Program

• EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.

Learning and Development

• Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle.
• Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid

Hybrid/Flexible working

• DePaul support and embrace Flexible Working, including hybrid working and working from home, in line with the DePaul Working Policy (where appropriate and subject to role requirements and location)