Unit 4, Whitefriars
Aungier St
Dublin 2
D02 XT21
01 473 7482
info@volunteerdublincity.ie
volunteerdublincity.ie

Community Volunteers Officer

About Dublin City Volunteer Centre

Dublin City Volunteer Centre (DCVC) is the ‘one-stop-shop’ for volunteering in the Dublin city area. We are a registered charity in Ireland and a member of Volunteer Ireland and the network of 29 Volunteer Centres nationally.

Our Vision: People in Dublin City are empowered to connect with and contribute to an inclusive, vibrant and sustainable society through volunteering.

We experience high demand for our services, based on a population base of 554,000. We are committed to the delivery of quality services, leadership and good governance.

The Role

Job Title: Community Volunteers Officer

Reporting to: Deputy Manager

Location: Unit 4, Whitefriars, Aungier Street, Dublin 2 & remote (blended)

Hours: 35 hrs/ week (12 month fixed-term contract)

Salary: €36,433.44 per annum

Overview of the role

The Community Volunteers Officer will lead on implementing all aspects of the Community Volunteers Programme in Dublin City. The central part of the role will be to work closely with Volunteer Involving Organisations and other relevant stakeholders to develop volunteering opportunities with a particular focus on social inclusion and short-term/ events-based volunteering. The Community Volunteers Officer will also take the lead in volunteer recruitment for the programme and training of volunteers.

Key areas of work

Community Volunteers

• Identify and actively develop opportunities for Community Volunteers (CV) with VIOs and other stakeholders.
• Maintain excellent relationships with key stakeholders including promoting the value of volunteering
• Take a proactive approach to developing partnerships with other organisations
• Seek to continuously monitor and improve all aspects of the quality of Dublin City Volunteer Centre’s Community Volunteers programme
• Develop volunteer role descriptions
• Actively manage volunteers at events (on-site).
• Carry out recruitment process for community volunteers including interviews, onboarding, and training.
• Liaise closely with Volunteer Engagement Team and Organisation Development Officer for appropriate input to programme.
• Promote the programme in conjunction with the Organisation Support & Communications Officer through social media, email and delivering talks or presentations.
• Regularly attend Community Volunteers related Volunteer Centre Network meetings and actively collaborate with other Volunteer Centres and Volunteer Ireland and the delivery and review of the programme.
• Support the recruitment, management, and supervision of any additional staff or team leads involved in delivering the Community Volunteers Programme, particularly for large scale events.
• Act as line manager for the Community Volunteers Administrator & Team Lead

Other

• Where required, support the successful delivery of Centre events.
• Play an active role in VI/VC network working groups to support collaboration and promote knowledge sharing.
• Support management in the continuous quality improvement of the Centre.
• Actively participate in peer learning and development within the Centre.
• Work as part of a team and help foster a culture of collaboration.
• Deliver reports/communications, as requested, for the purposes of Board reports, press releases, funding Proposals and progress reports.
• Represent the Centre in community events and meetings relevant to the Volunteer Sector.

The above Role Profile is not intended to be a comprehensive list of all duties involved and the post holder may be required to perform other duties as appropriate to the post. These would be discussed in detail with your line manager as they arise.

Person Specification

Essential

• Experience in either project management, community development or related area
• Excellent people skills, including the ability to build and sustain relationships, manage issues with diplomacy and work with a wide range of people.
• Strong project management skills
• Strong communication skills, both written and verbal
• Strong organisational, administrative and IT skills
• Ability to assess organisational event needs and support organisations to run events successfully
• Ability to multitask, commitment and work at own initiative
• Team player, adaptable and collaborative
• Enthusiasm, friendliness and approachability
• Familiarity with the issues relating to volunteering and an understanding of the barriers to participation in volunteering in Ireland.
• Flexibility and willingness to work weekends and occasional evenings. A time in lieu system will operate.
• Experience working with people from diverse backgrounds, including underrepresented or marginalized communities.
• A commitment to promoting equality, diversity and inclusion in volunteerism.

Desired/ non-essential

• Direct experience of the local Community & Voluntary sector (in a paid capacity or as volunteer)
• Training experience or qualification
• Experience of CRM Software (Salesforce)
• Event management experience
• Volunteer management or small team management experience
• A relevant third level qualification or equivalent relevant experience
• Full driver's license, use of your own car

Key Information about this role

• It is anticipated that a substantial amount of weekend and evening working will be required.
• A Time Off in Lieu system (TOIL) operates.
• The role will require flexibility to travel within Dublin. Travel outside of the office is reimbursed according to our expenses policy.

DCVC offers the following benefits in addition to salary:

• Annual Leave of 25 days, rising by one day every year of service to 29 days
• Further Education / Training and learning investment programme
• Travel (bike-to-work schemes/tax saver commuter tickets)
• Paid volunteering leave of four days per annum
• Employee assistance programme with self-help wellbeing supports and access to free, confidential advice and in-person counselling services as required

A complete list of all the terms and conditions will be made available to the candidate offered the role through DCVC’s Staff Handbook.

Application Process:

If you are interested in the role please apply through the application form (here). The closing date for all applications is Monday 28th July at 5pm.

This post is part funded by The Department of Rural and Community Development and the Gaeltacht and Dublin City Council.

Dublin City Volunteer Centre is an equal opportunities employer.