Make a life-changing difference in the lives of vulnerable individuals at risk of suicide! Haven Hub is a mental health awareness and suicide prevention charity with hubs located in Limerick, Ennis and Waterford. We are seeking experienced and dedicated individuals to serve on our board.

Chairperson

Core Responsibilities

Board Leadership

• Lead all Board meetings to ensure effective and efficient progress in line with the pre-set agenda.
• Manage time effectively during meetings, encouraging active participation and inclusive discussions among all Board members.
• Ensure that each Board member reports on the progress of their role-specific duties from previous business.
• Promote collaboration within the Board to ensure both strategic and operational efficiency of the organisation.

Agenda and Information Management

• Ensure the agenda accurately reflects all concerns and key issues by facilitating the inclusion of relevant items.
• Confirm that Board members are provided with sufficient information in advance to make informed decisions.

Governance Oversight

• Work with the Governance Director to ensure that all operations comply with relevant legislation, regulations, and best practice.
• Encourage Directors to prioritise governance responsibilities within their own areas.

External Communications

• Oversee all public and media statements in coordination with the PR Officer.
• Act as a liaison with legal representatives when required.

Advocacy and Values

• Ensure the voice and interests of service users remain central to all decision-making.
• Uphold and promote the core mission and values of Haven Hub CLG.

Operational Commitments

• Complete all mandatory volunteer training (e.g., Induction, Child First, Safeguarding etc).
• Provide a report at each Board meeting outlining updates and status of Chairperson responsibilities.
• Attend at least 70% of committee meetings.
• Vote only in the event of a tie among the Board of Directors.

Legal Duties

• Ensure that Haven Hub CLG is fulfilling its charitable objectives for public benefit.
• Comply with the organisation’s Governing Document and charity law.
• Remain accountable for the charity’s operations and legal compliance.
• Manage resources responsibly and with due care.
• Act in the best interest of Haven Hub CLG at all times.
• Demonstrate reasonable care, diligence, and skill in all activities and decisions.

Essential Skills and Experience

• Ability to dedicate sufficient time for Board meetings and duties.
• Strong understanding of governance standards, including the Charities Regulator’s Governance Code and internal controls.
• Demonstrated ability to think and plan strategically, with a focus on long-term impact and sustainability.
• Excellent leadership, facilitation, and communication skills.
• A commitment to the mission, values, and goals of Haven Hub CLG.

Communication, Technology & Media Director

Core Responsibilities

Technology Oversight

• Manage all technology platforms and tools used by Haven Hub CLG, including but not limited to CRM systems, LMS platforms, Google Workspace, Microsoft products, and other relevant software.
• Ensure the organisation’s technology systems are up-to-date, secure, and fit for purpose in supporting the charity's operations and communications.

Social Media Management

• Oversee and manage all social media platforms operated by Haven Hub CLG.
• Lead the social media team, ensuring that content is timely, appropriate, and aligned with the organisation's mission.
• Monitor incoming queries across all social channels, and ensure they are redirected to the appropriate committee member or volunteer for action.
• During Haven Hub CLGs opening hours, ensure on-duty volunteers are actively monitoring Meta Business Suite and that social media content is being posted effectively.

Media Relations & Public Engagement

• Prepare and distribute press releases with prior approval from the committee.
• Cultivate relationships with media outlets and relevant external organisations, prioritising visibility and reputation of Haven Hub CLG.
• Support the Chairperson in preparing for live interviews and other public-facing communications.
• Advise the Board of potential public relations risks or negative consequences arising from decisions.

Complaints Handling & PR Risk Management

• Act as the primary point of contact for handling complaints received by the organisation.
• Where a conflict of interest arises, delegate complaint handling to another Director to ensure impartiality and fairness.

Volunteer Coordination (Social Media Team)

• Interview and assess prospective volunteers who apply to join the social media team, as required.

Operational Commitments

• Complete all mandatory volunteer training (e.g., Induction, Child First, Safeguarding etc).
• Provide a report at each Board meeting outlining key updates and progress in your role.
• Attend at least 70% of committee meetings.

Legal Duties

• Ensure that Haven Hub CLG is fulfilling its charitable purposes for the public benefit.
• Comply with the organisation’s Governing Document and charity regulations.
• Maintain accountability and legal compliance in all actions and decisions.
• Manage resources, including communication channels and public engagement strategies, responsibly.
• Act in the best interest of Haven Hub CLG at all times.
• Carry out duties with reasonable care, diligence, and professional skill.

Essential Skills and Experience

• Proven ability to dedicate sufficient time for Board responsibilities and regular attendance at meetings.
• Strong understanding of governance standards, including compliance with the Charities Regulator’s Governance Code and internal controls.
• Demonstrated strategic thinking and the ability to align media and communication strategies with organisational goals.
• Strong knowledge of communication platforms and digital tools, with an ability to lead tech-related decisions.
• Excellent interpersonal, leadership, and problem-solving skills.
• Experience in public relations, digital communications, or media management is highly desirable.

Director of Volunteer Welfare

Core Responsibilities

Volunteer Wellbeing and Emotional Support

• Oversee and ensure the emotional welfare of all volunteers across Haven Hub CLG branches.
• Facilitate access to appropriate supports such as debriefing sessions, supervision, and personal counselling when needed.
• Maintain regular contact with volunteers to assess their wellbeing, needs, and ongoing suitability for their roles.

External Supervision & Support Services

• Liaise with external agencies to arrange adequate supervision and mental health supports for both volunteers and members of the Board of Directors.
• Assist in arranging supports and forming sub-committees where necessary to prevent burnout among volunteers, directors, or committee members.

Student Placement Oversight

• Oversee psychotherapy and other students on placement within the organisation.
• Ensure the follow-up service provided by placement students is running effectively.
• Manage placement-related responsibilities including tracking of hours, regular check-ins, and completion of all necessary paperwork.

Board Welfare and Capacity Management

• Promote the overall welfare of the Board of Directors, encouraging each member to engage with appropriate training and wellbeing supports.
• Advocate for a balanced distribution of responsibilities across the Board to avoid over-reliance on individual directors.

Volunteer Disciplinary and Complaints Handling

• Handle all complaints raised by or about volunteers.
• Lead on volunteer disciplinary actions where necessary, in collaboration with the Communications Director when appropriate.

Operational Commitments

• Complete all mandatory volunteer training (e.g., Induction, Child First, Safeguarding etc).
• Provide regular reports at Board meetings detailing the status of volunteer wellbeing and related activities.
• Attend at least 70% of committee meetings.
• Only cast a vote on the Board of Directors in the event of a tie.

Legal Duties

• Ensure Haven Hub CLGis fulfilling its charitable purposes for the public benefit.
• Comply with the organisation’s Governing Document and charity law.
• Be accountable for your actions and ensure legal compliance across all activities.
• Manage the charity’s human and emotional resources responsibly.
• Act in the best interests of Haven Hub CLG at all times.
• Carry out duties with reasonable care, diligence, and professional skill.

Essential Skills and Experience

• Proven ability to dedicate sufficient time for Board duties and consistent engagement with volunteer matters.
• Strong understanding of governance standards and a commitment to upholding best practice in volunteer welfare.
• Strategic thinking skills, particularly in managing volunteer structures and burnout prevention.
• Background or training in counselling, supervision, HR, psychology, social care, or a related field is highly desirable.
• Excellent interpersonal and communication skills, with the ability to provide compassionate leadership.

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To apply for any of the Board positions above, please send a cover letter and uptodate CV to: training@havenhub.ie

The closing date for applications is 14th June 2025.

Please note that the above are volunteer/non-paid board member roles.