Make a Positive Impact as a Day Support Worker

Empower Lives in Long-Term Accommodation Service

Join us at Dublin Simon Community and be a beacon of hope for individuals facing homelessness with additional needs such as mental health or addiction. Our Long-Term Accommodation services in Dublin city center offer a supportive environment where residents, who have often faced prolonged periods of homelessness, find not just a place to stay but a place to grow.

• Career Progression: Many support workers advance to project worker roles within our organisation.
• Flexible Scheduling: Experience the convenience of planning days off and holidays in advance with some full weekends off during the rolling 5-10 weeks rota, offering a healthy work-life balance.
• Rewarding Work Environment: Make a real difference in the lives of those who need it most, providing support, safety, and a path towards independence.
• Comprehensive Benefits Package: Enjoy 25 days of annual leave, a 5% matched pension contribution, and policies for sick and maternity leave to support your well-being.
• Sustainable Commuting Options: Benefit from our Bike to Work Scheme and Commuter Travel Tax Savers Ticket, promoting eco-friendly travel.
• Professional Development: Embark on your journey with an extensive training program, including 10 additional training days annually, and seize opportunities for career progression within our community.

Role Highlights:

• Full-Time, Permanent Position.
• Flexible Schedule: 37.5 hours across a 5-week rolling roster, Monday-Sunday availability.
• Location: North Circular Road, Dublin 7.
• Competitive Salary: €30,000, progressing to €30,796 post-probation.

Your Role:

As a Day Support Worker, you'll provide crucial in-the-moment support, ensuring safety and promoting positive mental health. You'll be instrumental in:

• Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
• Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
• Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.
• Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
• Deliver the personal, professional, and social development programme.
• Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments.
• Process all incoming enquiries and referrals to accommodation of service users.
• Support service users to liaise with landlords and facilitate when moving location.
• Conduct harm reduction interventions; overdose prevention, stabilisation.
• Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
• Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
• Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
• To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
• Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
• Undertake other related duties as may reasonably be assigned by your line manager.

Who We're Looking For:

• Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement)
  Or
• Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement)
• A Passion for helping people.
• Flexibility to work in an agile environment.
• Willingness to learn.
• Experience in carrying out Health & Safety inspections and audits.

Join Our Mission

If you're passionate about making a difference and ready for a fulfilling role, we encourage you to apply early. For any questions or to learn more about the role, reach out to our Recruitment Team at (01) 635 4860

Apply for the position

Application due date: 02/05/2024
For queries relating to this position please telephone (01) 635 4860