HUGG: Groups Administrator (Part Time)

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Job Title: HUGG Groups Administrator

Post Available: Part Time – 4 mornings per week
I year fixed contract (initially)

Closing Date: 31st January 2023
Email CV and cover letter to
Subject: HUGG Groups Administrator

Proposed Interview Date: Interviews will be held week commencing 6th February 2023

Base: Work remotely from home

Employer: HUGG – Healing Untold Grief Groups CLG

Organizational Area: Nationwide

Reporting Relationship: HUGG GROUPS MANAGER

Purpose of Post

The HUGG vision is that anyone bereaved by suicide can find hope and healing. HUGG provides information and support principally through the provision of local and online peer support groups - led by volunteers with lived experience - for the suicide bereaved. By engaging in research HUGG aims to inform public policy and improve bereavement services. HUGG also collaborates with professionals and other organisations working in the bereavement sector to advance best practice and support those bereaved by suicide by raising public awareness, communicating their concerns and advocating for change in how state institutions engage with them

HUGG is committed to the development and delivery of peer support groups for any adult who has been bereaved or affected by suicide, right across Ireland. All of our HUGG groups are led by trained volunteers with a lived experience of suicide bereavement. This goal is in line with the National Office for Suicide Prevention’s (NOSP) national strategy to reduce suicide in Ireland as identified in Connecting for Life 2021-2026 i.e. ‘To provide support for those bereaved by suicide’.

We are seeking an individual, with a lived experience of suicide, to work with HUGG to assist in the expansion and promotion of HUGG support groups and the management of our volunteer facilitators.

  • The post holder will support the HUGG Groups Manager in all aspects of the day-to-day management of HUGG’s Volunteer Facilitators provision across Ireland.
  • The role will include supporting administration attached to individual HUGG groups, reporting, file maintenance and the recruitment, and training of HUGG volunteers; the implementation for volunteer policies and contribute towards the development of a creative and innovative strategy that will ensure the volunteer services support the aims, objectives and values of HUGG.
  • Help to broaden awareness of HUGG amongst the public, community organisations and professionals through networking, collaboration and imparting best practice, skills and knowledge.
  • Collaborate, liaise and promote HUGG’s services with the HSE, NOSP, Local Authorities, Therapists/Counsellors, GP’s and other NGOs in promotion and extension of HUGG’s suicide bereavement supports nationwide.
  • Communicate regularly with existing Volunteers, supporting the HUGG groups and attending HUGG group meetings on occasion.

Eligibility criteria and qualifications


The successful candidate must demonstrate:

  • A commitment to suicide bereavement support informed by a lived experience of suicide.


  • Experience of active involvement in the voluntary sector.
  • SafeTALK or ASIST training.
  • Grief, bereavement or suicide prevention training

Other Requirements

  • Two appropriate references (past employer, work colleague, voluntary organisation, educator).
  • Willingness to train in specific programmes as relevant to the post
  • Full clean driving licence

Skills, competencies and/or knowledge

  • Able to take direction to assist in recruiting, supervising and supporting a dispersed team of Volunteers across a wide geographical area
  • Able to create productive working relationships to communicate fully in the role with fellow HUGG staff and volunteers
  • Able to communicate effectively and maintain professional relationships with a range of individuals/organisations
  • Ability to assist in developing, delivering and facilitating presentations, training and consultation events.
  • Ability to work under own initiative remotely
  • Ability to prioritise work to meet deadlines

Principal Duties and Responsibilities

  • To work in accordance with all policy, procedures and guidelines of HUGG.
  • Assist in the recruitment, training and support of HUGG Volunteer Facilitators.
  • Support the Group Manager in the establishment of new HUGG groups in line with HUGG’s strategy and focusing.
  • Support ensuring all Volunteers work in line with HUGG’s policies, procedures, including codes of conduct, confidentiality, safeguarding, data protection and equal opportunities.
  • IT literate, confident in the use of the Microsoft office suite of programmes such as Outlook, Word, PowerPoint and Excel.
  • Experience on a CRM system such as Salesforce is desirable (and a willingness to learn how to use new technologies).
  • To attend training, meetings, events and conferences around suicide prevention, suicide bereavement and grief education as required.
  • Assist in the ongoing development of training resources and materials for Volunteers
  • Assist in the promotion of HUGG’s support services through local and national PR, social media campaigns and marketing activities.
  • Carry out any other reasonable duties which may arise within the scope of this post.
  • Maintain confidentiality and observe data protection guidelines.
  • Act in accordance with the charity’s policies and procedures.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office.

Competition specific selection process

Short listing will be carried out on the basis of information supplied in your curriculum vitae and letter of application at the closing date.

The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and knowledge section of this job specification.

Remuneration €14,000 per annum
Annual leave 8 days pro rata
Probation 6-month probationary period

General Info

Date Entered/Updated
24th Jan, 2023
Home Based / Remote
Expiry Date
31st Jan, 2023