Quality Matters: Chief Operations Officer

Quality Matters

Quality Matters Chief Operating Officer (COO) Overview

Quality Matters is seeking a highly competent consultant and manager to join our team as a Chief Operations Officer (COO). The COO is a senior consultant, with additional shared responsibility, alongside the CEO, for the overall operation of the organisation. 85% of the role is dedicated to consultancy work and 15% to supporting organisational operations and management. The COO will work closely with the CEO and senior management team as well as the staff team in line with our TEAL non-hierarchical model (https://www.reinventingorganizations.com/).

Essential Experience

  • At least 5 years working in consultancy and/or management or applied research in the non-profit sector
  • Working knowledge of finance and business management
  • Understanding and experience of charity governance
  • Has at least a Master’s degree in a relevant field
  • Skilled people and process manager
  • Has experience in at least three of the following service areas:
    1. Impact evaluation
    2. Strategy
    3. Business planning
    4. feasibility studies
    5. Research
    6. Organisational development
    7. Facilitation
    8. Project management
    9. Outcome framework development
    10. Training

Desirable Experience

  • Experience in research
  • Experience working in the non-profit sector
  • Drivers licence

Personal Qualities

  • Can communicate and create meaning and connection with diverse groups, and audiences – verbally and in written form. Is engaging and has experience of public speaking.
  • Has a great eye for detail while also being able to see a larger strategic picture
  • Able to balance self-care, work-life balance, and hard work
  • Loves to learn
  • Keeps calm under pressure and has a robust sense of humour
  • Is sharp, curious and has good problem-solving skills
  • Is flexible and creative in their approach to work
  • Is strongly motivated to work in social justice

Renumeration Package

All staff have a base rate of pay and a bonus, which is awarded dependent on team performance, at year end.
Base rate: €45,000 - €52,000 – this is paid @ 90% throughout the year with final 10% paid with Nov/Dec paycheck. The retained wages portion reflects the fact that 75% of our income is paid by clients in the final quarter of the year.
Bonus: this rises each year for the first three years, until it reaches full rate in year three. The full rate bonus over the last two years was approximately 20% of base wages.

Hours and flexitime: This is a full time role with flexi-time built in, including where and how you work. There is a minimum attendance requirement at the Dublin office of 3 days per week.

How to apply?

Please send a CV and cover video detailing your suitability for the position to jobs@qualitymatters.ie. Closing date for applications is close of business on 5th September 2022.

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Job Description 94.2 KB

General Info

Date Entered/Updated
4th Aug, 2022
Dublin / Hybrid
Expiry Date
5th Sep, 2022