Dublin Simon Community: Support Worker Twilight - Recovery

Dublin Simon Community

Job Title: Support Worker Twilight - Ellen Hall, Inchicore, Roylands, Tallaght

About Us

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership.
If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team!

About the role

Contract Type – Part-time
Working Hours –22.5 hours a week (includes 4 hr evening shifts/night shifts over 7 days)

As a Twilight Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how to best support the clients with their goals, each day you’ll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Your responsibilities

  • Check in with Recovery staff in Ellen Hall or Roylands House on arrival for shift. Adhere to working alone policy.
  • Receive written and or verbal handovers from day staff, carry out health and safety checks including fire safety checks, check building security and lock up and check all clients are present as per handover.
  • Meet and greet all clients and ensure they are comfortable and have what they need for a restful night. Ensure that any new admissions of the day are safe and feel welcomed in the new space and can locate everything the need.
  • Be aware of Fire safety of the building and ensure you are aware of the fire safety procedure for Ellen Hall and Roylands services Ensure sign in/out is being completed by all entering the building.
  • Carry out building lock up at night ensuring the building is safe and secure (doors locked, alarms on, kitchen closed off at agreed time).
  • When on duty ensure offices and communal areas are clean and tidy and all food is cleared away, surfaces clean, washing up completed, replenish food and other stocks in communal area.
  • Ensure breath testing and adherence to clients curfew is carried out and other interventions as the needs arise while on shift.
  • Monitoring CCTV, non smoking policy, and client and building H & S checks carried as per service policy.
  • Updating PASS, Bed lists and provide assistance with SES sheets and other administration as the need arises.
  • Ensure kitchen and communal areas are clean and tidy and check food stock rotation.

Core requirements

  • To work in line with your individual score card to achieve the organisational strategy.
  • To work with the team in the delivery of the “Recovery Model” of treatment through CBT and CRA
  • To engage with and build a professional trusting relationship with clients treating them with dignity and respect in order to work within the values of Dublin Simon Community.
  • Work closely with recovery team to contribute to supporting clients to work towards the goals set down in their care plan.
  • To perform tasks related to the running and maintenance of an effective residential service such as hygiene in the service, security of the building, conservation of energy.
  • To assist with the preparation of reports, statistics and other information as required by Dublin Simon Community, to adhere to good record keeping guidelines and usage of the Pass and Internal IT Systems.
  • To perform as a full team member supporting colleagues, participating in effective handovers and communicating promptly in order to ensure effective working relationships.
  • To attend internal meetings such as team meetings, working groups and planning days as requested by the manager.
  • Ensure clients are consulted and involved in the operation of the project as far as possible through the client groups in Dublin Simon Community.
  • Ensure compliance with organisation policies to ensure consistent delivery of service and maintenance of quality standards in an alcohol and drug free environment.

Essential for the role


  • NFQ level 7 qualification in a relevant field and 6 months relevant experience 
  • NFQ level 6 qualification in a relevant field and 1year of relevant experience 
  • NFQ Level 5 qualification in health, community, or social care and 2 years relevant experience, including experience in a residential setting.

Skills & Personality Requirements:

  • A Passion for helping people
  • Flexibility to work in an agile environment
  • Willingness to learn
  • Experience in carrying out Health & Safety inspections and audits

Core Competencies of all Dublin Simon Staff:

  • Commitment to providing the highest levels of quality service
  • Relating with respect and compassion
  • Promoting diversity and equality
  • Providing quality person-centered service
  • Communicating effectively
  • Resilience, positive outlook openness to change
  • Maintaining a safe and secure environment
  • Promoting health and wellbeing
  • Promoting person-centered care
  • Building working relationships
  • Effective professional practice, planning, organising, and problem-solving.

Benefits to working with Dublin Simon Community:

  • 25 days annual leave
  • 5% matched contribution to your pension
  • Paid Sick Leave Policy
  • Paid Maternity Leave Policy
  • Bike to Work Scheme
  • Commuter Travel Tax Savers Ticket
  • 1st-week Comprehensive Training
  • Progression Opportunities

Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860

Apply for the position

Application due date: 08/12/2021
For queries relating to this position please telephone (01) 635 4860

General Info

Date Entered/Updated
1st Oct, 2021
Expiry Date
8th Dec, 2021