Dublin Simon Community: Support Worker - Recovery

Dublin Simon Community

Job Title: Support Worker Recovery - Ellen Hall, Inchicore, Roylands,Tallaght

About Us

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership.

If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team!

About the role

Contract Type – Full-time Permanent
Working Hours –37.5 hours a week

As a Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how to best support the clients with their goals, each day you’ll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Your responsibilities

  • To process referrals, admissions and discharges to all of the Recovery services as per referral and assessment procedure.
  • To work in line with your individual score card to achieve the organisational strategy.
  • To work with the team in the delivery of the “Recovery Model” of treatment through CBT and CRA
  • To engage with and build a professional trusting relationship with clients treating them with dignity and respect in order to work within the values of Dublin Simon Community.
  • To use PASS as per our SLAs
  • To help develop and co -facilitate a wide range of groups scheduled in the Recovery programme.
  • In conjunction with the Recovery service manager, maintain positive and mutually beneficial relationships with relevant external agencies in both the voluntary and statutory sector and to effectively liaise with a range of service providers both Voluntary and Statutory (referrals, mental health, occupational therapy and so on) in order to establish or improve services available to service users.
  • To perform tasks related to the day to day running and maintenance of an effective recovery service such as Health and Safety checks, hygiene of the service, reporting any maintenance issues in the service and to ensure that a welcoming and friendly environment is maintained.
  • To participate in a Care and case management model within DSC e.g. Attending Care and case team management meetings, assessments, assisting the key workers with their clients care plan key working
  • To assist clients to progress towards independent living, implementing, reviewing the support plan and updating on PASS.
  • Carry out regular and accurate, urine/breath testing and room searches, to ensure unit is kept, drug and alcohol free.
  • Offer support to clients around court dates and legal information
  • To prepare reports, statistics and other information as required by Dublin Simon Community, to adhere to good record keeping guidelines and usage of the Dublin Link, Outcome Star System and Internal IT Systems and carry out administrative and financial procedures in accordance with organisation policies.
  • To perform as a full team member supporting colleagues, participating in effective handovers and communicating promptly in order to ensure effective working relationships and to attend internal/ external meetings such as service user review, team meetings, working groups and planning days.
  • Ensure clients are consulted and involved in the operation of the project as far as possible through the client groups in Dublin Simon Community.
  • Ensure compliance with organisation policies to ensure consistent delivery of service and maintenance of quality standards in an alcohol and drug free environment.
  • Participate in the organisational policy of support and supervision and performance review, contributing to the identification of own job related goals and training needs.
  • Work closely with Recovery Project Workers, Addiction Aftercare teams and the addiction in reach HAT team to support service users to achieve the goals set down in their support plan.
  • To engage with clients regarding the implementation of their relapse prevention and life-skills plans.
  • To assist Project Workers with the development and co-facilitation of all meaningful activity and social programme ensuring there are structured therapeutic days and weeks for all clients.
  • To be a key participant in the induction and ongoing training of new staff, volunteers, Flexi, graduates, student placements and community employment participants.
  • To ensure that a welcoming and friendly environment is maintained ensuring all rooms are prepared for service user arrival.
  • Ensure compliance with organisation policies to ensure consistent delivery of service and maintenance of quality standards in an alcohol and drug free environment.

Essential for the role


NFQ level 7 qualification in a relevant field and 6 months relevant experience 
NFQ level 6 qualification in a relevant field and 1year of relevant experience 
NFQ Level 5 qualification in health, community, or social care and 2 years relevant experience, including experience in a residential setting.

Skills & Personality Requirements:

  • A Passion for helping people
  • Flexibility to work in an agile environment
  • Willingness to learn
  • Experience in carrying out Health & Safety inspections and audits

Core Competencies of all Dublin Simon Staff:

  • Commitment to providing the highest levels of quality service
  • Relating with respect and compassion
  • Promoting diversity and equality
  • Providing quality person-centered service
  • Communicating effectively
  • Resilience, positive outlook openness to change
  • Maintaining a safe and secure environment
  • Promoting health and wellbeing
  • Promoting person-centered care
  • Building working relationships
  • Effective professional practice, planning, organising, and problem-solving.

Benefits to working with Dublin Simon Community:

  • 25 days annual leave
  • 5% matched contribution to your pension
  • Paid Sick Leave Policy
  • Paid Maternity Leave Policy
  • Bike to Work Scheme
  • Commuter Travel Tax Savers Ticket
  • 1st-week Comprehensive Training
  • Progression Opportunities

Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860

Location: Dublin City

Apply for the position

Application due date: 29/09/2021
For queries relating to this position please telephone (01) 635 4860

General Info

Date Entered/Updated
15th Sep, 2021
Dublin City
Expiry Date
29th Sep, 2021