Brothers of Charity Services Ireland – Southern Region: Services Manager/ PIC

The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area.

Applications are invited for the following


Initially assigned to Residential Services, Cork
Permanent Full time post (39 hours per week - To include some evening and weekend work in addition to taking part in an out of hours rota for emergency cover.

Job purpose

To manage the assigned Residential Services as allocate in accordance with all relevant legislation and Brothers of Charity policies and procedures, ensuring the service meets all the Health Information & Quality Authority (HIQA) minimum Standards and requirements.

Ensure that the services provided help fulfil the Brothers of Charity vision for Residential supports which promote the independence of residents

Working Context

Residential supports are a very important part of the person’s life. Some of the people will have substantial personal care needs and some will have behaviour which is challenging. The manager is required to ensure that all relevant supports are identified and in place to support the person and staff in this regard.

In addition to emergency cover, it is expected that the manager will work directly with the residents alongside the team from time to time to get a full insight into the operation of the service. Equally it is important for the post holder to make periodic out of hours visits as appropriate in order to ensure that services are being delivered to the highest professional standards and in accordance with best practice.

Professional Qualifications and Experience etc.

Each candidate for the appointment must

  1. Possess a relevant level 8 or higher health related qualification on the QQI framework in nursing/social care or health science
  2. Possess or be working towards a management qualification
  3. Maintain current registration with relevant professional body
  4. Have a minimum of 5 years’ experience working in the field of intellectual disability and ASD
  5. Have a minimum of 3 years’ experience at supervisory/management level in the area of health or social care
  6. Demonstrate in-depth knowledge of the health act and the 2013 regulations
  7. Demonstrate knowledge on the HIQA standards and how to ensure a designated centre is working in line with these standards
  8. Have experience in developing community based services and integrating these with main stream services/society
  9. Have the requisite knowledge, ability (including a high standard of suitability and of administrative capacity) and experience of the proper discharge of the duties of the appointment.
  10. Possess a full clean driving licence which qualifies you to driver on Irish roads with is essential.

Key Responsibilities and Duties

Subject to the agreed policies and procedures of the Brothers of Charity Services Ireland – Southern Region, the person appointed shall:

  1. Be the Registered Manager/ Person in Charge of the assigned residential services under the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013, Health Act 2007 (Registration of Designated Centres for Persons (Children and Adults with Disabilities) Regulations 2013 and the National Standards for Residential Services for Children and Adults with Disabilities and to manage other support services as may be assigned.
  2. Promote and foster a team approach including the delegation of duties to Team Leaders and other staff, ensuring that the diverse skills and experience of all team members is optimised to enable the best possible outcomes for both service users and staff team.
  3. Ensure the service is delivered and developed in line with all relevant Brothers of Charity policies and procedures, including Health & Safety and risk assessments.
  4. Be responsible for ensuring a team approach to formally assess, monitor and evaluate service user needs at regular intervals through the process of Person Centred Planning or other such planning or evaluation method that may be developed in the future.
  5. Be responsible for maintaining records of all monetary transactions, in line with the Service User Policy within the Service.
  6. Ensure a Key Worker is assigned to each service user and their family/advocate
  7. Facilitate a warm accepting environment where the physical, emotional, health, social (including play & leisure), educational, communication, cultural and spiritual needs of young people can be met and ensuring that short breaks are a positive experience for the young people and their carers.
  8. Line manage staff providing support and supervision ensuring job satisfaction through professional and personal development.
  9. Provide sound financial management in line with the contract requirements and the allocated funding.
  10. Build relationships with the children and young people ensuring the highest quality of care and user participation, seeking their feedback about the service.
  11. Develop opportunities to seek and implement parents’ views about the service and individual care plans.
  12. Work collaboratively with other Brothers of Charity Residential Day Services and Respite Services ensure systems, policies and procedures are developed and implemented to create efficient and effective monitoring and management in line with Services requirements.
  13. Carry out Child Protection and safeguarding duties in line with the organisation procedures and regulations under the health Acts and to work with the Designated Liaison Person for the Service area on all such matters as appropriate.
  14. Ensure all statutory notifications to the Health Information and Quality Authority are made on a timely basis
  15. Be an active member of the Sectoral Team assisting the Sector Manager with the development of the Business Plan, Annual Review and other strategic documents.
  16. Provide regular monitoring reports for internal and external audiences.
  17. Develop training and induction programmes to ensure standards of care of the highest quality.
  18. Arrange and attend meetings, as and when required, including visits to the person’s home or day service review meetings and supervision/appraisal sessions.
  19. Develop a positive relationship with each person natural supports and any other significant others.
  20. Partake in the operation of an out of hours emergency service
  21. Undertake other duties, as and when required, so far as they are compatible with the aims and level of responsibility of the post.

Accountable to: Sector Manager or such other authorised person as the Employing Authority may designate

Annual Leave:
CNMII Grade 25 – 28 days
Admin VI 29 days

Salary Scale:
€50,912 - €60,910
Admin Grade VI: €48,541 – 59,321

­­­­­­­­­­­­­­­­­­­­Informal enquiries to: Claire McNally, Sector Manager, Tel: +353 21 4344102; e-mail:

Closing date for all the applications is Sunday 8th August 2021

For further information OR to apply for this post please visit our website Recruitment link.

A panel may be formed from this competition from which future vacancies may be filled.

Applications should be made using the link below

General Info

Date Entered/Updated
19th Jul, 2021
Expiry Date
8th Aug, 2021