Village Counselling Service: Service Director

Village Counselling ServiceTallaght Counselling and Therapy Centre t/a
The Village Counselling Service
Main Building, Killinarden Enterprise Park, Tallaght, Dublin 24

Tel: 01-4664218  087–904 9497

SERVICE DIRECTOR

Village Counselling Service (VCS) is seeking to recruit a Service Director who will be responsible for managing all aspects of VCS on a day-to-day basis and will be accountable to the Board for the overall performance of the organisation. This is a new position.

Context:

VCS is the largest community-based counselling service in the country and was established in 2004 to provide high-quality affordable, accessible primary care mental health intervention and prevention facilities to people in Tallaght, the greater Dublin and wider Leinster area. It also offers a dedicated child and adolescent service. VCS’s team of 154 volunteer therapists provide more than 500 hours of counselling each week.

VCS is a social enterprise and registered charity (CHY 17430). It is governed by a board of Directors, led by a Chairperson, and managed by a small staff team, led by an operations manager. VCS receives funding from the HSE, TUSLA and the National Office for Suicide Prevention, as well as contributions from clients, who pay what they can afford. Its main objective is “to benefit the community by the provision of a counselling and therapy service, which will develop mental health practices through counselling, education, and training, which promotes personal empowerment and social inclusion for all members of the community”.

An organisation review has recently been completed and the Service Director will be responsible for implementing its recommendations and positioning VCS to consolidate and further develop its services.

Purpose of job:

The Service Director will be responsible for managing all aspects of VCS on a day-to-day basis, including leading a strategic planning process, and will be accountable to the Board for the overall performance of the organisation. This position would oversee both the Operations / Administration and Service Delivery functions.

Key responsibilities will include:

Leadership

  • Leading a strategic planning process and managing the implementation of the strategic plan and related implementation and finance plans.
  • Making decisions, in conjunction with the Board, on behalf of the Service that follow the principles set out in the Strategic Plan.
  • Providing direction and leadership to staff and volunteers.
  • Representation of the organisation as required.

Supporting the Board

  • Supporting the Board in carrying out its corporate and charitable responsibilities.
  • Preparing for, attending and reporting / recording meetings, leading the implement of decisions.
  • Ensuring that the strategic direction agreed by the Board is implemented successfully, is effectively tracked and regularly reported to the Board.
  • Prioritising initiatives and actions that arise within the organisation that require Board approval and present these coherently to the Board for discussion and decision-making.
  • Coordinating the gathering of information requested by the Board to aid decision-making and presenting this information and regular updates to the Board.

Planning, monitoring and implementation.

  • Providing business planning, financial accountability, and effective operational management.

Staff

  • Managing and supporting staff and volunteers, including the provision of regular support and supervision.
  • Identifying skills gaps within the Service and addressing such needs.
  • Overseeing the performance management of paid staff.

Funding and resources

  • Leading on fundraising applications and initiatives on behalf of the Service.

Service development

  • Introduce and oversee an additional level of quality assurance and clinical governance within the organisation that adheres to national policies and procedures and quality standards.

The successful candidate will be a strong team player who can motivate and inspire staff; is dynamic, creative and an initiator; is a person of integrity.

Knowledge

  • Good knowledge of counselling sector and an appreciation of and empathy for service therapists and clients.
  • Understanding of the role and responsibility of the Board of a charitable organisation / social enterprise and experience of working with such a Board.
  • Good understanding of public policy and how it can be influenced.
  • A relevant 3rd level qualification is desirable.

Experience

  • At least 3 years managing experience in the community health sector and, ideally, of managing a comparable organisation.
  • Experience of working with a voluntary Board.
  • Experience in leading change processes.
  • Experience of managing a staff team.
  • Experience of liaising and negotiating with statutory funders.
  • Experience of budget management and related yearly planning.
  • Experience of procurement processes

Skills

  • Strong leadership skills.
  • Excellent communication skills both written and verbal.
  • Well-developed management skills.
  • Strong business planning and implementation skills.
  • Financial expertise.
  • Excellent computer literacy and general administrative skills.
  • Ability to multi-task.

Reporting

The Service Director will report to the Board of VCS and to the Chairperson of VCS on a day-to-day basis.

Main terms and conditions

  • Salary scale €50 – 55.000 pa
  • 1-year fixed term contract with a 4-month probation period. The contract may be extended.
  • 40 hours per week.
  • 26 days annual leave
  • The Service Director will be based in the Killinarden office. Working from home arrangements to be determined.

For further information:

Please contact Anna Lee Chairperson VCS: annahefflee@gmail.com. Mobile: 087 9629944

Applications by email to annahefflee@gmail.com by 5.00pm on Monday 1 February 2021

General Info

Date Entered/Updated
13th Jan, 2021
Region
Dublin 24
Expiry Date
1st Feb, 2021