Daughters of Charity Community Services: Adult and Community Education Manager, Administrator & Hospitality and Cleaning Operative

Daughters of Charity Community Services

Daughters of Charity Community Services


The Daughters of Charity Community Services (DoCCS), located at 8-9 Henrietta Street, Dublin 1, is a community-based organisation providing a range of educational, training and social care services for children, young people and adults living in Dublin’s North Inner City. Our services are targeted to individuals and families experiencing socio-economic and educational disadvantage.

The Daughters of Charity Community Services are currently advertising the following vacancies,

  1. Henrietta Adult and Community Education Manager (Full time, Permanent)
  2. Henrietta Adult and Community Education Administrator (Part time, Fixed Term)
  3. Hospitality and Cleaning Operative (Part time, Fixed Term)

The details of these roles are set out below and include details of how to apply.

1. Henrietta Adult and Community Education Manager (Full time, Permanent)

Henrietta Adult and Community Education service (HACE) is a dedicated community education provider, offering a variety of education programmes and activities for adults in Dublin’s North Inner City. HACE provides, on average, twenty-five part-time courses, the majority of which are held in the evening time. We also run a week long summer school each July, to allow people to sample a taster of some of the courses on offer throughout the year.

The Henrietta Adult and Community Education Manager role:
Full time permanent contract based on a 35 hour working week
Reporting to: Director of Services
Salary Scale: €40,209 - €45,458. Salary will be set commensurate with skills and experience
Working Hours: The working hours vary based on term or non-term time working. During term time the Manager will work 3/4 evenings a week depending on the needs of the service.

Key responsibilities:

  • To lead, prepare, manage and monitor the Adult and Community Education Plan for HACE.
  • To lead and manage the staff in line with DoCCS policies and in line with best practice.
  • To set and manage budgets to ensure the effective operation of the service.
  • To ensure full compliance with financial management, business planning and performance management arrangements. To identify, review and bring forward strategic options for the management and delivery of the service.
  • To complete all funding applications and seek out new funding opportunities for HACE and the wider organisation.
  • To lead the strategic development of the Service
  • To monitor and report on risks pertaining to the effective delivery of the service and identify ways to minimise risk to learners.
  • To organise and coordinate the Adult and Community Education courses with appropriate planning and analysis of local needs.
  • To provide opportunities for potential learners, learners and other stakeholders, to feedback their views, be involved in consultation and input to the strategic planning process for HACE.
  • To be part of the leadership and management team within the organisation.
  • To be involved and develop the appropriate support networks/partnerships in the Adult and Community Education space.

The full job description is attached below

The Person:

  1. Experience of developing and implementing successful service plans.
  2. Experience in conducting service needs analysis
  3. Wide knowledge of Adult and Community Education policy and funding and current issues in adult learning sector.
  4. Understanding of Adult and Community education bodies, including how they relate to strategic priorities and funding programmes.
  5. Ability to develop and implement service improvement frameworks, risk and performance management systems.
  6. Pro-active approach to coordinating programme and action planning within a multi-disciplinary environment.
  7. Good interpersonal and communication skills together with an ability to influence others.
  8. Experience of working within Adult and Community Education framework including knowledge of QQI and accreditation processes
  9. Ability to articulate the objectives of the Service to internal and external stakeholders to champion the purpose, values and goals.
  10. Ability to develop and manage new and established partnerships and networks to promote and secure the agreed objectives of learners, the service and other stakeholders.
  11. Experience of preparing presentations, written and verbal briefings, reports and other information to a range of audiences.
  12. At least 3 years’ experience of managing Adult and Community Education programmes in either a teaching or project role.

2. Henrietta Adult and Community Education (HACE) Administrator (Part time, Fixed Term)

HACE provides a range of educational and social programmes, through a variety of part time courses and activities. HACE aims to support adults in their learning journey by providing community-based education in a way that encourages adults to discover their own learning needs and to realise their own learning goals.

This role is being recruited to provide administration support to HACE and administration support to the CEO of Daughters of Charity. There will be a separation of duties and times to fulfil each part of the role with 8 hours dedicated to HACE and 4 hours dedicated to supporting the CEO.

While some experience in the voluntary sector is desirable it is not essential but an understanding of the administration role in a small to medium not for profit organisation would be advantageous.

The successful candidate will be an enthusiastic worker with willingness to learn and develop in the role. They will be able to deliver high quality work particularly excellence and accuracy in computer office skills. The successful candidate will be comfortable working with other professionals internally and particularly with learners and volunteers. The person appointed will be an advocate for the values, ethos and mission of HACE and the Daughters of Charity Community Services. Some evening work may be required but this will be agreed in advance with the successful candidate.

The post holder must have the ability to prioritise work and be aware of the social environment in which HACE and the Daughters of Charity Community Services operates. The post holder will require excellent interpersonal skills.

Contract: Fixed Term – 9 months to 1 year (The role may be renewed depending on funding allocation)
Rate of Pay: €15 per hour
Hours per week: 12 hours over 2 / 3 days. This may be mornings or afternoons depending on the needs of the service

Required Skills and Competencies:


  • 2 Years’ Experience in busy office setting
  • Experience working in an office environment and ability to multitask and prioritise
  • Highly competent in the use of all MS office systems
  • Excellent communication skills
  • Excellent Personal and Interpersonal Skills
  • Excellent standard of written and verbal English


  • Experience working in a community / voluntary organisation
  • Understanding of the needs of our service users and Community Based education
  • Knowledge of the Irish Education System

A job description is attached below.

3. Hospitality and Cleaning Operative (Part time, Fixed Term)

We are currently looking for a cleaning and hospitality operative to help support the work of Daughters of Charity Community Services. This is a vital role within the organisation as it supports the work of all of our services.

The Hospitality and Cleaning Operative role:
Part-time, 6 months fixed term but this may be extended
Hours: 15 – 20 hours per week over 5 days. Start time is 2 / 3pm daily
Reporting to: HR Manager
Rate of pay: €11ph

The ideal candidate will have some experience in a cleaning or hospitality role and/or a willingness to learn and develop within the role. The role requires somebody who is proactive in solving any issues that arise, flexible in their approach to work, good initiative to adapt the role to ensure we are maintaining a high standard and a high level of confidentiality.

This role involves cleaning duties throughout the services, meeting room set up and diary management and cover on reception if required.

This role is of crucial importance to the organisation as a response to COVID-19.

A job description for this role is included below.

To Apply:

Please complete the attached application form and submit with a cover letter by email to Louise Mullins at recruitment@doccs.ie or by post to Louise Mullins, HR Manager, Daughters of Charity Community Services, 9 Henrietta Street, Dublin 1. Applicants should refer to the job description and their suitability to match the requirements of the role within their application.

Please note: CVs will not be accepted.

Closing date for the receipt of completed application forms: 8th November 2020

The Daughters of Charity Community Services is an Equal Opportunities Employer and we welcome, and strive to have, a diverse workforce.

General Info

Date Entered/Updated
15th Oct, 2020
Dublin 1
Expiry Date
8th Nov, 2020