Crosscare - Homeless Services: Relief Social Care Worker


Relief Social Care Worker

Position Title: Relief Social Care Worker

Programme: Homeless Services

The Employer: Crosscare, Clonliffe College, Dublin 3. Crosscare is the social care agency of the Dublin Diocese and is a registered charity. Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless Services operate a range of residential services targeting adults & families experiencing homelessness. The services aim to move people out of homelessness and into homes of their own.

Work Schedule: Services are 24 hour, 365 day residential services. This post covers both night shifts and dayshifts (including weekends). Duties cover leave requirements in Crosscare's Homeless Services. Full-time availability required.

Contracts: Relief Contract – 2 year Fixed Term Contract

Salary: €17.05 per hour – Band D4

Location: Crosscare’s Homeless Services are located in the city centre and in Dun Laoghaire.

Reports to: Team Leader/ Project Leader

The Role:

Key Responsibilities:

  • To engage with and build professional trusting relationships with individual service users and families, treating them with dignity and respect, and working within the values of Crosscare
  • To work effectively as part of a team and being open to reasonable requests from Project Leader/Deputy/Team Leader in order to ensure effective working relationships
  • To work within the policies of Crosscare and the standard operating procedures of the project


  • To assist and contribute to the quality agenda in order to ensure that a consistent delivery of service and quality standards are adhered to in the project
  • To perform all the administrative duties relating to the role in order to ensure that the project runs smoothly
  • To observe all Health and Safety policies of the project and to be involved in continual quality improvement in order to ensure that the security of the building is maintained at all times day and night

Essential Requirements

  • Minimum BA Degree in Applied Social Care, Social Studies Addiction, Mental Health, Nursing, Psychology or equivalent full Level 7 Degree awarded by the National Qualifications Framework (NQF) QQI
  • Experience of working with vulnerable and disadvantaged groups, ideally within the homeless sector or alternatively within community development/youth work sector

Applicants with a minimum of 5 years employment in a directly transferable post will be considered for the post is they have completed the DCU Homeless Intervention & Prevention or Care & Case Mgmt. Certificate course and/or a NFQ Level 6 in Addiction Studies and have demonstrable additional training as detailed below.


  • ASIST, CPR, AED, TCI trained
  • Be familiar with Pass System

Personal Qualities

  • A commitment to social justice and to treating people with dignity and respect
  • An understanding of the principles of teamwork and the ability to work on your own initiative as well as part of a team
  • A positive, can do attitude is essential in this role
  • Excellent communication skills, IT and report writing
  • Flexibility, good time management and a professional manner

Application Process

Applicants should send their CV (2 pages max) & Cover letter showing how they meet the selection criteria & e-mail it to Clearly stating in the subject line: Relief Social Care Worker.

Closing date for applications will be 12th August 2020 and interviews will be held on the Monday 17th August 2020.

Crosscare is an equal opportunities employer
Garda Vetting will apply to this role

General Info

Date Entered/Updated
31st Jul, 2020
Expiry Date
12th Aug, 2020