South Munster Citizens Information Service: Information Officer

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Citizens Information provide free, confidential and impartial information, advice and advocacy services to the public on social services, rights and entitlements. South Munster Citizens Information Service is seeking to recruit an:

Information Officer

Permanent, Full (35 Hours per week), Killarney


Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.

  • Full Time Salary: €29,821 - €45,498 per annum (inclusive of two Long Service Increments (LSI) - pro rata for part time work).
  • Permanent Post: These are permanent positions, subject to completion of a 6 month probationary period.
  • Incremental Credit Assessment: CIS operates an incremental credit process for new entrants to the CIS network at request. For further information please see the candidate pack.
  • Panel: A panel of qualified candidates may be formed from which temporary and permanent, part-time and full-time Information Officer posts which arise in a specified period, up to a maximum of 12 months, will be filled. Posts will be located in the CIS region applied for.


An Application Form must be completed in full (late applications and CVs not accepted). The application process is outlined in the Candidate Pack which is downloadable below:

Download the Application Form (docx)

Download the Candidate Pack (pdf) 

Closing date is 12.00pm on Monday 30 March 2020

Funded and supported by the Citizens Information Board

CIS is an equal opportunities employer

Attachment Size
Application Form 57.78 KB
Candidate Pack 903.48 KB

General Info

Date Entered/Updated
16th Mar, 2020
Killarney, Co Kerry
Expiry Date
30th Mar, 2020