Cork Simon Community: Intensive Tenancy Support Worker

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Intensive Tenancy Support Worker 
 Full Time/ Permanent

Cork Simon Community works in solidarity with men and women who are homeless in Cork, offering housing and support in their journey back to independent living. We promote a socially just society and campaign for a society without homelessness.

The Community works to a set of six core values: Community, Diversity, Social Justice, Voluntarism, Commitment to Care and Inclusion.

Cork Simon Community are currently seeking applications for Intensive Tenancy Support Worker post.

As an Intensive Tenancy Support Worker at Cork Simon Community's Rapid Rehousing and Tenancy Support Department, your primary objective is to provide intensive support to tenants in social housing within Cork City, helping them transition from homelessness to stable housing.

Key responsibilities include:

  • Provision of Advice, Information, and Support: Offering guidance on housing, social welfare, legal rights, and health services. Referring individuals to relevant agencies and advocating for their needs.
  • Monitoring and Supporting Housing Stability: Ensuring ongoing housing stability by providing financial advice, accessing health services, and supporting day-to-day living tasks. Engaging in care management protocols.
  • Liaison and Networking: Collaborating with local agencies for community-based support. Participating in interagency meetings and maintaining relationships with stakeholders.
  • Development and Implementation of Support Plans: Creating individualized support plans addressing tenancy risks and facilitating access to specialized services for complex needs.
  • Property Management: Coordinating with housing providers to address tenancy issues and ensuring tenants understand their rights and responsibilities.
  • Admin/Finance/Record Keeping: Handling finances, maintaining accurate records, and inputting data into relevant systems.
  • Team Work: Collaborating within the Rapid Rehousing and Tenancy Support Team and wider community services. Providing support to colleagues, participating in meetings, and assisting with volunteer management.
  • Health & Safety and Self-Care: Adhering to health and safety policies, participating in relevant training, and ensuring fire safety measures are followed during home visits.
  • Professional Development: Engaging in supervision processes, staying informed about homelessness issues, and continuously updating professional practice.

The ideal candidate for this post will have:

  • Relevant third level qualification
  • At least 18 months to 2 years' experience in voluntary/statutory agency working with marginalized groups.
  • Understanding of homelessness, social deprivation, and the challenges faced by marginalized groups.
  • Knowledge of drugs/alcohol addiction, recovery processes, harm reduction, and treatment models.
  • Familiarity with trauma-informed care, mental health issues, and the social welfare system.
  • Understanding of housing assistance structures and referral processes.
  • Good care practices including a non-judgmental approach, confidentiality, and client-led needs assessment.
  • Strong organizational, time management, and work planning skills.
  • Proficient in referral, advocacy, communication, interpersonal, and listening skills.
  • Ability in care planning, assessment, case management, and key working.
  • Proficient in record-keeping and report writing.
  • Aptitude in problem-solving, decision-making, advocacy, and handling challenging behaviors.

The Application Form and Recruitment Pack for the role is attached below. Also, it is available on our website or can be requested by email from Alen.

The closing date for receipt of completed Application Forms is Monday, 26th February 2024 at 5pm.

Cork Simon Community is committed to equality of opportunity.

Attachment Size
Recruitment Pack 331.89 KB
Application Form 1.27 MB
Date Entered/Updated:
Expiry Date:
Region: Cork