Society of Saint Vincent de Paul: International Protection Caseworker (Part Time)

Society of Saint Vincent de Paul

International Protection Caseworker

Reference No: VA79
Location: Croí na Gaillimhe Resource Centre, Galway
Duration: Permanent Part- Time
Hours: 22 hours per week
Published: Thursday 24th November 2022
Closing Date: 4pm Thursday 08th December 2022

An opportunity has arisen for an International Protection (IPO) Case worker to join our team in Croí na Gaillimhe Resource Centre. The post holder will work with the Manager of Croí na Gaillimhe Resource Centre to implement the Resource Centre’s Work Plan and ensure the coordination and development of the Asylum Support Services and manage the Fáilte Isteach English conversational programme.
The Asylum support Service: provides International Protections Applicants with information and support through the application process. It is offered in-person and promoted locally to applicants living in the city and county of Galway and in other counties, clients of the service can access one-to-one appointments with caseworkers who guide them through the application process, assisting them in filling in their questionnaire, identifying evidence to support their case, preparing for the substantive interview and supporting them to understand and engage with correspondence around their application.
Fáilte Isteach (Conversational English Classes): involves managing and supporting a team of volunteer tutors to deliver English conversation classes in line with the national Failte Isteach programme ethos.
This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community.

Why work with SVP?

SVP Benefits

  • 23 days annual leave for all staff; Additional day’s leave at 5, 10, 15 & 20 years, with a cap of 27 annual leave days.
  • Pension: 5% employer and employee contribution with an option to increase to 7%.
  • 2 discretionary days (Good Friday & Christmas Eve)
  • Group discount for Hospital Saturday Fund (HSF)
  • Paid Sick Leave (following probation period with entitlement increasing with length of service)
  • Education Support for job relevant courses
  • Paid Maternity & Paternity Leave (18 weeks full maternity leave pay for staff with more than 12 months service & 2 weeks full paternity leave pay for staff with more than 12 months service
  • Employee Assistance Programme
  • Life Assurance – four times annual salary
  • Life Appreciation Recognition: Additional one-off 5 days annual leave allocated in year that 25-, 30-, 35- & 40-years’ service achieved, plus €250 voucher
  • Christmas Voucher: €250 voucher for all staff (subject to terms of policy)
  • Retirement: Staff with 10+ years’ service will receive a €250 voucher on retirement

The ideal candidate will possess the following:

  • A relevant third level qualification such as in Community Development, International Studies, Immigration Law, Sociology or Social Policy is essential.
  • Knowledge of the Society and of its mission and values.
  • Knowledge of needs and issues of the poor and disadvantaged.
  • In-depth knowledge of the International Protection System is essential.
  • Knowledge of needs and issues faced by of the Asylum seekers and migrant communities.
  • A minimum of 3 years’ experience of working with Asylum Seekers and migrants is essential
  • Experience of advocating on behalf of people from the Asylum Community is essential
  • Experience of providing front line information and support to individuals and groups.
  • Experience of working in a one-to-one setting with clients who have experienced trauma is desirable.
  • Experience of advocating on behalf of minority or disadvantaged community groups would be desirable.
  • Experience of implementing, monitoring and evaluating programmes.
  • Experience of working with interagency working groups
  • Experience in managing teams of volunteers
  • Experience of sourcing funding.
  • Strong group and individual facilitation and tutoring skills is essential.
  • Strong software applications skills using networked computers, Microsoft Office packages including Outlook is essential.
  • Ability to write and research strong client cases for presentation to relevant agency.
  • Ability to organise and prioritise a busy workload.
  • Ability to use initiative, working well on own as well as being a strong team player.
  • Clear written and verbal communication skills.
  • Have an excellent interpersonal skill, with compassionate and empathetic approach to building relationships with clients and stakeholders.
  • Ability to be adaptable and responsive to changing situations.
  • Ability to lead and develop volunteers.


SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 700 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration and other specialist areas.

How to Apply:

If you meet these requirements and have the desire to join one of Ireland’s best known, trusted and respected not-for-profit organisations, please complete the online application

Appointment is subject to satisfactory references and Garda Vetting. Canvassing will not be accepted and may lead to disqualification. Due to the large volume of applications, we are not in the position to provide individual feedback to candidates who are not shortlisted.

SVP is an Equal Opportunities Employer

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General Info

Date Entered/Updated
24th Nov, 2022
Expiry Date
8th Dec, 2022