Jigsaw: Fundraising Officer


Job Title: Fundraising Officer

Location: National Office Dublin
Reporting to: Fundraising Manager
Contract type: Full time, Permanent

Position summary

Reporting to the Fundraising Manager, Jigsaw’s Fundraising Officer will be a central member of a dynamic, fast paced and innovative team, who’s shared drive and ambition has seen a 450% increase in fundraised income over the past four years.

This role will be responsible for supporting a number of areas across Jigsaw’s fundraising strategy including engaging with our various supporter communities, corporate partners, event management, campaign planning and activation.

Who we are

Jigsaw is Ireland’s leading youth mental charity and is committed to advancing young people’s mental health and to developing supportive communities by providing a range of primary care services and supports across the Republic of Ireland.

With the support of the HSE (Mental Health), the Sláintecare Integration Fund and a range of public, private and community and individual funders, we deliver a suite of free primary care mental health services and supports for young people and adults including:

  • delivering free, one-to-one, primary care therapeutic sessions with young people (aged 12-25)
  • offering community-based programmes aimed at better informing, supporting, educating and empowering young people and those around them, in places where they live, learn, work and play
  • undertaking pioneering research and robust evaluation leading to transformative evidence
  • providing a wide range of e-mental health supports through jigsaw.ie
  • rolling out a comprehensive secondary schools programme (One Good School™) aimed at supporting the mental health and wellbeing of young people by developing a shared responsibility for mental health across the whole school community.

Jigsaw offer a listening ear, and give expert mental health advice and support to young people. They provide families, teachers, and those who support young people ways to cope and the skills to be there for young people.

For more information on Jigsaw, and the services and supports we provide, visit www.jigsaw.ie

Core job requirements

  1. As an ambitious and creative professional, with strong and persuasive communications skills, this is an excellent opportunity for you to make an impact delivering innovative ways to grow our supporter base, engage communities with our mission and drive revenue growth.
  2. As a community based mental health support service, community fundraising in Jigsaw is a core pillar of our fundraising activity, providing a significant, and growing, source of income within our fundraising mix. You will lead in the development of our new community fundraising strategy, the aim of which will be to nurture existing and grow new supporters from both offline and online communities.
  3. You will coordinate and support all regional fundraising activity, providing excellent supporter communications and care to increase recruitment, drive income growth and reduce supporter attrition.
  4. You will work closely with the Fundraising Manager to support our existing corporate partners program (Lidl, The National Lottery, IDA, Starbucks etc.) and will have an active lead role in the identification, recruitment and relationship management of new corporate partnerships.
  5. You will be the lead on our existing suite of fundraising events and campaigns to drive recruitment from individuals, communities and corporates to unlock significant income growth. Events and campaigns including Revolution x Jigsaw, our Gaelforce Events partnerships, Raise your Game for Jigsaw, Fly a Kite with Jigsaw, Tough Mudder, Hell and Back, etc.
  6. Developing new, innovative and engaging digital fundraising offerings is one of our key priority fundraising development objectives. You will work closely with your colleagues in the fundraising and communications team to develop existing and new digital fundraising campaigns from research, to concept creation, content and copy development, pitching, planning, implementation and performance analysis.
  7. You will be expected to drive donations, to achieve outstanding results against all performance metrics and to deliver a measurable impact on the growth of the organisation.
  8. You will liaise with other departments and services and work with internal stakeholder groups to ensure that all public engagement opportunities are maximised and that Jigsaw’s work is accurately portrayed.
  9. Alongside our communications colleagues, you will support the design and development of promotional materials. You will help maintain and manage stock levels of resources, merchandise and materials.
  10. In line with Jigsaw’s core beliefs, you will involve and work closely with young people in the development and rollout of all campaign activities.
  11. With a strong understanding of the inbound marketing environment to drive engagement and leads and experience of maximising donor relationships you will update, and seek opportunities to grow, our database.

Knowledge, skills and experience required


  • Minimum of 4 year’s relevant experience
  • You are passionate about supporting young people with their mental health and achieving change in Irish society.
  • You possess strong negotiation, networking and influencing skills and have experience of managing third party relationships.
  • You are a strong communicator, proficient in presenting, public speaking and digital communications.
  • You have the ability to manage multiple projects simultaneously and possess the skills to work effectively within cross-functional teams in a collaborative environment.
  • You are insight-driven and committed to quality, accuracy, and consistency.
  • Proficient in Microsoft Office
  • Experience with Salesforce or similar supporter CRM
  • Excellent organisation and time management skills
  • Ability to communicate and collaborate with co-workers in a team-oriented environment
  • Demonstrate initiative and drive for results


  • Diploma or Certificate in Fundraising
  • An understanding of online media including media strategy, performance analysis, social media, CRO, Google Analytics and SEO etc. would be an advantage.
  • An understanding and experience of the not-for-profit sector would be an asset.
  • Ability to create and edit video would be an advantage.
  • Full, clean driving licence.

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €30,000 - €40,000pa

Jigsaw operates the following benefits for its employee’s

  • Defined contribution pension scheme.
  • Annual leave 25 days, exclusive of public holidays and 1.5 company days.
  • Comprehensive annual CPD schedule
  • Financial support for further education

Please note

The above Job Description is not intended to be a comprehensive list of all duties involved. The post holder may be required to perform other duties as appropriate to the post, which may be assigned to him/her from time to time, and to contribute to the development of the post while in office.

As Jigsaw is a regional organisation, this role may require access to a car and the post may require travel for work and a willingness to work occasional evenings and weekends, as required.

All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.

Application is by application form only. Please also include in your application, the role that you are applying for and current salary details.

The closing date for applications is 25th September 2020. First round interviews will take place week commencing 6th October, 2020.

Please send you completed application form to recruitment@jigsaw.ie. For further information go to www.jigsaw.ie/work-with-us , or contact us by calling (01) 4727 010 or emailing recruitment@jigsaw.ie.

Jigsaw is an Equal Opportunities Employer.

All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003. The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.

General Info

Date Entered/Updated
15th Sep, 2020
Expiry Date
25th Sep, 2020