Financial Services and Pensions Ombudsman: Vacancies

The Office of the Financial Services and Pensions Ombudsman (FSPO) was established in 2018 to resolve complaints from consumers against financial service providers or pension providers.

The FSPO provides an independent, fair, impartial, confidential and free service to resolve complaints through mediation, and where necessary by investigation and adjudication.

To meet the growing demand for our services, we are seeking talented people for various permanent positions across our teams to assist us to deliver our services in an innovative, dynamic and user-friendly manner.

Principal Officer

We are seeking to recruit a high performing individual with a strong record of leadership and management and a track record of achievement in organisational development and strategic communications to fill the role of:

  • Director of Corporate and Communication Services

Executive Officer

Immediate opportunities exist at Executive Officer level in the following functional areas:

  • Dispute Resolution / Mediation
  • Investigation / Adjudication / Legal Services

Clerical Officer

We also have immediate vacancies at Clerical Officer level. Our Clerical Officers process large volumes of incoming calls, email and post, and register and process new complaints.

For further information on current opportunities with the FSPO please visit

Applications from candidates with qualifications or experience in the areas of mediation, dispute resolution, law, investigation or adjudication are particularly welcomed.

Closing date: Monday, 30 September 2019 at 15.00

The FSPO is committed to a policy of equal opportunities and encourages applications under all grounds of the Employment Equality Acts.

Cuirfear fáilte roimh chomhfhreagras i nGaeilge.


Dublin 2

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