Citizens Information Service: Information Officers (Full-Time & Part-Time) x 34

Citizens Information


Citizens Information Services provide free, confidential and impartial information, advice and advocacy services to the public on social services, rights and entitlements.

The Citizens Information Services (CIS) are currently seeking to recruit 34 Information Officers. The roles being advertised for are:

15 Full-Time Permanent Information Officers (35 hours per week), Various Locations Nationwide


19 Part-Time Permanent Information Officers (17.5 hours per week), Various Locations Nationwide

See accompanying document at link below for locations.

The Roles

Key tasks for the post include the expert, professional delivery of information, advice, advocacy and referral services to the public as well as liaising with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.

  • Posts: These are permanent roles, subject to completion of a 6 month probationary period
  • Salary scale: €29,821 - €42,659 (pro rata for part-time staff)

Incremental Credit: CIS operates an incremental credit process. Further information is available in the Candidate Pack.

Applications must be made on the relevant application form and sent to:

Closing date: 12pm (noon) on Thursday, 26th of September.
(Curriculum Vitae (CVs), late, incomplete or hand-written applications will not be considered)

A detailed Candidate Pack and application form (please specify location(s)/role when applying using this form) together with further information on CIS can be accessed at:

Applicants will be shortlisted solely on the basis of information contained in their completed application form.

It is anticipated that interviews will take place during weeks commencing 14th and 21st October 2019.

For informal requests for information on the application process, email

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available at:

A panel of qualified candidates may be formed from which temporary and permanent, part and full-time Information Officer posts which arise in a specified period up to a maximum of 12 months will be filled, should vacancies arise in this period. Posts will be located in the CIS region applied for.

Citizens Information Service is an equal opportunities employer

Funded and supported by the Citizens Information Board.


Various Locations

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