Minimum job requirements:
- Third level qualification to degree level in a relevant discipline such as psychology, counselling, psychotherapy or disability studies.
- 3 years experience working in a Social Care setting assessing, planning support, key working and advocating for vulnerable people.
- Knowledge of mental health and disability act, diagnoses, treatment services and mental health interventions, addictions and domestic violence.
Preferred job requirements:
- Certificate in Homeless Prevention and Intervention
- Group facilitation qualification
- Knowledge of rights and entitlements of homeless persons.
- Knowledge of motivational techniques and tools to assess readiness to change.
- Experience working with people with mental ill health in a residential setting.
All applications will be screened for eligibility using the essential qualifications, experience and skills outlined in the job specification. Only those applicants who possess the required essential criteria will be progressed to the next stage of the selection process.
Please note, shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.
About the job:
As a Project Worker, you’ll implement and carry out effective care and case management systems with the objective of moving people to and sustaining clients housing. You’ll empower clients towards independent living, sustaining accommodation and accessing appropriate services and supports. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role. The successful candidates will be required to complete a DCU Certificate in Homeless Prevention and Intervention.
- Manage a case load addressing support areas of clients to sustain long term accommodation.
- Work in collaboration with clients ensuring an assessment, a support plan (which identifies client needs and priorities) and where appropriate a dedicated case manager.
- Develop and coordinate services around the client’s support plan in a clear and consistent manner.
- Ensure that blocks to client’s progression are reported to the service manager and are responded to by appropriate agencies.
- Ensure that service gaps are recorded, and reported to the care and case management working group, using the gaps and blocks protocols.
- Engage clients with appropriate accommodation and support services required as identified in support plan.
- Implement and work within care and case management systems and protocols.
- Engage with and build professional trusting relationships with people treating them with dignity and respect in order to work within the values of Dublin Simon Community.
- Develop and maintain positive and mutually beneficial relationships with relevant internal services and external agencies in order to establish and improve services available to clients.
- Work in cooperation and partnership with other agencies, both voluntary and statutory ensuring good communication and cross-agency flexible working practices to minimise obstacles to a person getting access to supports, services and/or accommodation.
- Carry out assessments with clients and provide follow up support in order to provide quality evidence based service, facilitating movement towards progression and independence, in accordance with policies and procedures.
- Undertake scheduled reviews and audits of service programmes and report to service manager monthly. Compile and maintain statistics related to service programmes.
- Maintain knowledge and awareness of mental health issues, good practice in the field of mental health and knowledge of mental health services and act as professional guide and mentor to members of staff.
- Responsible for the preparation of reports, statistics and other information as required in order to inform future strategy and responses.
- Ensure compliance with internal and external agency systems including PASS, good record keeping guidelines and usage of the Pass and Internal IT Systems
- Promote and comply with data protection and confidentiality policies and procedures ensuring that all resident information is logged, stored and managed within policies and procedures
- Support Dublin Simon Community management and service team in the implementation of the strategic and operational action plan. Responsible for the achievement of goals as determined by organisational strategy and local scorecard.
- Participate in regular supervision and performance review, contributing to the identification of own job related targets and training needs.
- Be a key participant in the induction and ongoing training of new all staff, full time volunteers, graduates, student placements and community employment participants.
- Carry out administrative and financial procedures in accordance with organisation policies.
- Ensure a high standard of customer service is provided and complaints are dealt with in an efficient and appropriate manor in accordance with complaints and appeals policy and procedures
Working Hours: 37.5 hours per week. 25 days annual leave.
At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We’re looking for client focused, friendly and adaptable people to join our team. This standard is achieved by organisations that have best practice Human Resource Systems in place, particularly in the area of staff training and development, communication, and staff involvement in the decision making processes in the organisation.
Note: The duties listed in this job description are not exhaustive and you may be expected to perform other duties as are reasonable in the course of your work with Dublin Simon Community.
Application due date: 25/08/2019
For queries relating to this position please telephone (01) 635 4800