Minimum job requirements:
- BA/BS degree in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
- 2 years experience working in a social care setting, working with vulnerable clients.
- 1 year experience as a project worker (case management, developing and implementing support/care plans)
- Understanding of why people become homeless and the needs they have.
- Understanding of supporting clients to settle into their new tenancies.
- Client-focused, adaptable, accountable, resilient individual.
- Experience developing strong relationships, with clients and stakeholders.
- Ability to support clients independently, within the support of a team.
Preferred job requirements:
- Experience of working in the community, with child/family support, and liaising with local authorities and/or other housing providers.
- Experience of assessing clients needs in their home and signposting to community supports
- Experience of mobile working in a visiting support capacity.
- Full driver’s license.
All applications will be screened for eligibility using the essential qualifications, experience and skills outlined in the job specification. Only those applicants who possess the required essential criteria will be progressed to the next stage of the selection process.
About the job:
As a Project Worker - Support Living Independently (SLI) you’ll provide timely interventions, assistance and support to those who are moving from homelessness and require support in setting-up their home. You’ll guide clients in both tenancy management and building supportive links in their local community, with an aim to progress them towards independent living. You’ll work as part of a team and report to the Service Manager.
- Develop, manage, implement and review housing support plans for 15- 20 clients, which may be single persons, couples and families with children, while working as part of a multi-disciplinary team, to achieve service and clients targets.
- Drive and implement care and case management processes and protocols whilst lone working in clients home. Carry out risk assessments and follow safeguarding protocols to vulnerable clients and children.
- Attend weekly team meetings, planning days and function planning days
- Liaise and stay in regular contact with SLI co-ordinators, social housing providers, landlords and local authority area offices where during the visiting support period.
- Advocate on behalf of tenants, responding rapidly and providing practical aid in a crisis arising for the tenant.
- Assist the client with access to relevant services e.g. Housing Welfare, Estate Management, Social Welfare, Primary Care services and Rent sections.
- Provide emotional and practical support to service users who are leaving homelessness, at risk of homelessness or entering homeless services. Work from strengths based perspective to encourage resilience in service users and support them in feeling empowered.
- Facilitate clients to access housing, maintenance and repair services information and advise of their rights and responsibilities.
- Facilitate clients to develop positive relationships with their neighbours.
- Review, with clients, tenancy agreements and contracts, and them to organisations that assist with this such as Threshold and RTB.
- Facilitate clients to access mediation services, dispute resolution or anger management training, social welfare payments, other relevant financial supports. training, education and employment schemes/ programmes, Citizens Information, Free legal Aid services, health and care facilities (GP, Mental and physical health services health, Family support services, Counselling/psychology services (clinical), Childcare and community based education.
- Update clients with any tenancy legislation changes.
- Report and record any child protection issues to the DSC child protection officer if concerned, and liaise with relevant child protection services as directed.
- Record client caseload data and update regularly. Compile statistics, update PASS and Internal IT Systems.
Working Hours: Monday – Friday (9am – 5:30pm).37.5 hours per week. 25 days annual leave. On occasion, Evening hours may be required to meet the need of the clients as agreed with your service manager.
At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We’re looking for client focused, friendly and adaptable people to join our team. This standard is achieved by organisations that have best practice Human Resource Systems in place, particularly in the area of staff training and development, communication, and staff involvement in the decision making processes in the organisation.
Please note, shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.
Note: The duties listed in this job description are not exhaustive and you may be expected to perform other duties as are reasonable in the course of your work with Dublin Simon Community.
Application due date: 02/06/2019
For queries relating to this position please telephone (01) 635 4800