Dublin Simon Community: Relief Worker

Dublin Simon Community Logo

Minimum job requirements:

  • A recognized third level qualification to minimum NFQ Level 5 in one of the following disciplines: social work, social care, psychology or community development
  • Understanding of why and how people become homeless and the needs they have in order to exit their situation of homelessness.
  • Experience working or on placement in in a social or caring setting.
  • Record keeping and report writing skills.
  • IT skills including Microsoft, Excel, PowerPoint, Word and Outlook.
  • Ability and willingness to work a variety of shifts.

Preferred job requirements:

  • Health & Safety training
  • Driving license or willingness to acquire one.
  • Knowledge of Accommodation services in the Homeless sector
  • Experience of assisting in the implementation of care plans

All applications will be screened for eligibility using the essential qualifications, experience and skills outlined in the job specification. Only those applicants who possess the required essential criteria will be progressed to the next stage of the selection process.

About the job:

As a relief worker you will have the opportunity to work across the full spectrum of services within Dundalk Simon Community. You will report to Service Manager, Dundalk.


  • Building professional, trustful relationships with all service users and residents. Treating all service users with dignity and respect.
  • Assist in the running of the projects and services by ensuring that all household duties are completed in a timely and consistent manner. Ensuring that each service and project is maintained to the highest possible standard.
  • Engage with staff teams, support colleagues on shift, participate in team meetings as required, and be open to reasonable requests from the teams and Service Manager in order to ensure effective working relationships.
  • Liaise with a range of service providers in the voluntary and public sectors (eg housing providers, health care professionals & social welfare). To establish and expand the services available to service users and residents to meet their physical and mental health needs. To advocate for rights and entitlements.
  • Work within the policies of the Simon Community, both organisation-wide and project specific in order to ensure that a high-quality standard is established and maintained at all times.
  • Support the maintenance of the health and safety of each building and the service users/ residents in that building. To abide by standard operating procedures relating to: fire safety, hazard management, building checks, sharps disposal and management of challenging behaviour.
  • Contribute to the creation of care plans for service users/ residents. Work with the staff teams to help the service user/ resident achieve the goals set out in their care plans.
  • Assist with basic living skills and provide interventions which prepare individuals to move into independent living.
  • Carry out all administrative duties such as: managing petty cash, record keeping (electronic and paper), filing, answering the phone to services and to the public etc.

Location: Residential and Day Centre Projects, Dundalk

About us

At Dundalk Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dundalk Simon Community. We’re looking for client focused, friendly and adaptable people to join our team. This standard is achieved by organisations that have best practice Human Resource Systems in place, particularly in the area of staff training and development, communication, and staff involvement in the decision making processes in the organisation.

Please note, shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Note: The duties listed in this job description are not exhaustive and you may be expected to perform other duties as are reasonable in the course of your work with Dundalk Simon Community.

Apply for the position

Application due date: 23/06/2019
For queries relating to this position please telephone (01) 635 4800


Dundalk, Co Louth

Expiry date: 


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