Health Care Assistant (HCA) – Full time Day Shifts
The Anne Sullivan Centre is committed to facilitating people who are deafblind to pursue meaningful, active and fruitful lives. We are the bridge between the community and people who are deafblind. We do this by providing care and development services to people who are deafblind in partnership with families and others who fund and support us.
Scope of Responsibility
The Health Care Assistant (HCA) is responsible to provide day-to-day personal care and support for the service users of the Anne Sullivan Centre (ASC).
The position reports to the Team Leader.
Care of Service users
Ensure that the life and experience of each service user reflects the core values of the ASC and Integrated Care Plans and that all service users:
- Experience dignity and respect
- Make choices
- Have the opportunity to make a contribution and learn.
Demonstrate empathy towards service users:
- Get to know each service user in your care
- Facilitate independence and social involvement i.e. community activities, trips, holidays, shopping
- Pay attention to each service user in your care
- Pay attention to the ‘cues’ in their behaviour – read them
- Be patient – slow down.
Review and put into practice the details of the integrated care plan for each service user.
Review, regularly, all protocols of care for each service user in your care.
Understand and facilitate service users’ needs through the use of appropriate communication systems.
Establish trust relationships through continuity of work with service users.
Adhere to all ASC Policies, Procedures, Employee Handbook, and working practices.
Adhere to all relevant national policies, including (but not limited to) HIQA Standards, HSE Policies, including any safeguarding plans.
Health, Safety and Hygiene
- Ensure that service users experience dignity and respect when attending to their personal care needs.
- Adhere to the procedures and policies as outlined to maintain operation of each house to the appropriate standards.
- Adhere to Health & Safety standards and ensure that the health and safety of each service user is central to day-to-day activities.
- Maintain a high level of hygiene and cleanliness of houses at all times.
- Maintain the highest level of work practice within the house.
Physical Aspects of Supporting Service users
Assisting service users who have reduced mobility.
All HCAs will be trained in the Management of Actual or Potential Aggression (MAPA) to ensure staff can respond effectively to any potentially challenging situations.
Communication and Team Work
- Ask questions to check when unsure of protocols.
- Share information with the team that has a direct impact on service users.
- Be clear and factual in communications.
- Provide support to the team and focus on forging effective working relationships.
- Share information and is inclusive and participative with the team.
- Provide input and make suggestions.
- Show consideration and respect to other team members and colleagues.
Undertake duties as may be assigned by the Team Leader to support the care of service users.
Hours of Availability (Work)
As a full time HCA hours this position will be based on the day time roster requirements for an average of 39 hours per week worked over a 7 day week.
Qualification and Experience
- Minimum of QQI level 5 in Healthcare Support or a related discipline
- Essential to have CPI, Fire Safety and Manual Handling training completed and up to date
- Ability to demonstrate the skills required to work with people who are deafblind
- Have a strong working knowledge of HIQA standards and regulations.
- Professional Autonomy
- Team working
- Safety and Quality.
- Company pension with company contribution
- Sunday/Bank holidays premiums
- Financial Assistance for further education relevant to position
- Job Diversity
- Specialised training
- Employee Living the Values Awards
- Bike to Work Scheme
- Flu vaccines.
How to apply
Please send a CV and cover letter to Gráinne Gibbons in HR at email@example.com by the closing date of 5pm Tuesday 30th April 2019.
For more information you can check out our website www.annesullivan.ie
The Anne Sullivan Centre is an equal opportunities employer.