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- BA/BS degree (level 7 or 8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar.
- 1 year experience working in a social or caring setting.
- Understanding of why people become homeless and the needs they have.
- Record keeping, report writing.
- Client-focused, adaptable, accountable, resilient individual.
- Excellent communicator, with the ability to advocate on the client’s behalf.
- Health & Safety training
- Full driver’s licence
- Passion for helping people, with the ability to work in an agile environment and problem-solve.
- Experience of working with vulnerable and disadvantaged groups.
- Experience of carrying out Health & Safety inspections and audits.
About the job:
As a Support Worker on Nights, you’ll work with our clients to meet their needs on a nightly basis, and engage clients in service activities as per support plans. From developing relationships with clients to seeing their progress, you’ll directly impact the lives of many people. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role. You’ll report to the Service Manager.
- Provide support to the clients at night, recording on support plans, updating PASS and nights bed list, encouraging sleep hygiene.
- Carry out health and safety checks as per local policy and recording of same.
- Provide care interventions, including daily living skills support, relapse prevention support.
- Ensure all new clients receive a robust induction to the service and are aware of their rights and responsibilities.
- Ensure building is secure at night and that all systems are working (alarms, CCTV, emergency response details) and adhering to the lone working policy.
- Therapeutic and diversionary interventions, providing emotional and motivational support, promoting positive mental health attitudes, self esteem and self-respect.
- Support the manager in the implementation of the strategic and operational action objectives. Taking responsibility for developing and implementing strategic and operational goals.
- Preparations of rooms for service user intake to ensure standards are maintained.
- Crisis and conflict management.
- Ensure consistent handovers, diary, incident reports and follow-ups, in accordance with organisation policies.
- Accommodation management; ensuring routine maintenance is carried out, cleaning, security inspections and bedroom health and safety inspections occur, in line with operational procedures and standards.
- Ensure neighbourhood policy is implemented and managed at all times.
- Active interventions; harm reduction, overdose prevention.
- Interpersonal skills development, dealing with relationships, family liaison and behavioural management issues.
Location: Dublin City Centre
Working Hours: 37.5 hours per week. 25 days annual leave. Monday – Friday (10pm – 8:30am) and/or 8:30pm– 8:30am (Saturday – Sunday).
At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We’re looking for client focused, friendly and adaptable people to join our team.
Apply for the position
Application due date: 21/04/2019
For queries relating to this position please telephone (01) 635 4800