Shine: Midlands Regional Information and Support Officer - Individual and Group Support (Part-Time)

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Midlands Regional Information and Support Officer with responsibility for individual and group support

Based in Tullamore, Co. Offaly covering 4 counties (Laois, Offaly, Longford and Westmeath)
Part time 21 hours per week
Permanent Contract
Salary €16,998 per annum


Regional Information and Support Officer with responsibility for individual and group support.

To promote the aims and objectives of Shine in accordance with strategic and operational plans, as these pertain in the region.

The Information and Support Officer will report to the National Training, Support and Awareness Team Leader


  • Support of Phrenz, Relatives and discussion groups (peer support groups) in the region.
  • Supervision of the facilitator(s) of the support group(s).
  • Identify the need for new Phrenz and Relatives’ groups in the region, in consultation with local service providers and Shine Manager.
  • Provide information to individuals and support groups about Shine services
  • Support and signpost groups and individuals to facilitate the development of their knowledge base and recovery plan.
  • Sustain and develop the recovery and empowerment model, which is an integral part of the work of Shine.
  • Liaison with Information and Support Officer with responsibility for training and co-production to develop training programmes in the region.
  • Work in close liaison with the Regional HSE.
  • Keep all accounts as deemed necessary and adhere to Shine’s financial and accounting systems.
  • Maintain both hard copy and computing filing systems in accordance with Shine’s established practice
  • Provide monthly reports
  • Attend meetings as required
  • Undertake such other duties as required by Shine

Essential qualifications and skills required:

  • A recognised third level primary qualification in relevant discipline example (Social Care, Humanities, Nursing)
  • At least 2 year’s post qualification experience working in a relevant field
  • Excellent communication skills
  • Excellent time management
  • Excellent organisational skills
  • Knowledge of mental health
  • Ability to maintain professional standards with regard to clients and data confidentiality
  • Full Drivers licence with own car essential
  • An empathetic and non-judgemental approach to working with marginalised groups

Application is by official Shine Application form ONLY
. CV’s will not be accepted. Send your completed Application Form in Microsoft Word or PDF format to
Application Deadline: 5pm on Friday 26th April 2019

All offers of posts are subject to Garda Vetting approval and completion of HSELand Children First E-learning programme prior to commencement of employment.

Data Protection
As part of the recruitment process, you provide personal and sometimes sensitive information about yourself to Shine. Shine is committed to having safeguards in place in keeping with current regulations. This applies to all data collected and processed, whether collected on paper, stored in a computer database or recorded on other media. For more information about your rights please read the attached Personal Data Privacy Statement.

NOTE: Due to the anticipated large number of applicants, we will not be able to reply to unsuccessful candidates. We thank you for your interest and appreciate the time and effort you have taken to apply for the post on offer.


Tullamore, Co Offaly

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