Sonas Domestic Abuse Charity: Housing Officer

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Housing Officer

Responsible to: Housing Manager

Responsible for: Working as part of the Housing Team, the role involves providing a professional housing management and property maintenance service for all 10 Sonas locations across Dublin and Wicklow, in accordance with the organisation’s policies and procedures. In addition, act as Safety Coordinator with oversight of Health & Safety monitoring and reporting throughout the Organisation.

Hours: Five days per week, 35 hours per week. Flexibility will be required as in this role.

Duration: 1 year fixed term contract, renewal subject to funding.

Location: Dublin and Wicklow

Salary: DOE

Key Responsibilities

Housing and Property Management

  • Providing a professional housing management service covering all aspects of housing and property management issues, including repair and maintenance programmes, property inspections, managing tenant/landlord relationships and dealing with breaches of tenancy
  • Coordinating the re-letting process including void turnaround, move in, and move out of tenants to ensure short turnarounds
  • Sourcing and managing contractors, ensuring value for money at all times, inspecting their work and ensuring all appropriate documentation is provided
  • Coordinate the Maintenance Officer and CE Workers
  • Keep the housing management database (Salesforce) up to date and provide information and reports


  • Rent collection, monitoring and management
  • Arrears control and maximising income

Regulatory Compliance

  • Assist the Housing function to ensure compliance with all relevant regulations

Health & Safety

  • Act as Safety Coordinator, with responsibility for monitoring all H&S reports, systems & processes
  • Assist with implementation of H&S plan
  • Attend quarterly H&S Management Team meetings
  • Conduct H&S inspections

Housing Officer Person Specification

Essential Requirements

  • Minimum of 5 years’ experience of working in housing and property management, preferably social housing
  • Excellent knowledge of regulatory compliance in social housing
  • Minimum of 3 years’ experience working in a H&S role in housing and property management
  • Experience of working with IT database to include input, monitoring and analysis of data. Experience of using Salesforce desirable.
  • Excellent problem solving skills and risk management
  • Knowledge of housing law and tenancy/ licence agreements
  • Good understanding of buildings and systems (including heating, plumbing, etc.) and specifications of work to carry out repairs and maintenance works
  • Proven track record of resolving difficult situations
  • Excellent interpersonal and organisation skills
  • Ability to work independently as well as part of a team; supervising maintenance officer and CE Workers
  • Self-starter with initiative
  • Understanding of the issues facing women and children experiencing domestic violence
  • Full valid driving licence & ability to travel efficiently to various locations across Dublin area and Wicklow

To Apply: Please send a CV and a covering letter addressed to the Sonas HR officer to:


Dublin & Wicklow

Expiry date: 


Date Entered/Updated: