The Anne Sullivan Centre: Team Leader

The Anne Sullivan Centre Logo

Anne Sullivan Centre is committed to facilitating people who are Deafblind to pursue meaningful, active and fruitful lives. We are the bridge between the community and people who are Deafblind. We do this by providing care and development services to people who are Deafblind in partnership with families and others who fund and support us.

“The guiding belief of the Anne Sullivan Centre is that every Deafblind person is a human being with potential to live a full life and the entitlement to do so”


We are currently seeking to recruit enthusiastic, energetic and motivated people to join our dedicated and professional team for the following job opportunity:

Team Leader

Scope of the position

The Team Leader will be responsible for providing a safe, secure, homely environment where service users will participate in community, educational and leisure activities make choices and enjoy a lifestyle that fulfils their potential and expectations, with opportunity for new experiences.

Reporting to Social Care Leader


  • Strong relationship building and accountability for all staff in the houses ie Key Workers and Residential Support Workers
  • Oversee Key workers and RSWs in the development and implementation of Integrated Care Plans as per Anne Sullivan Centre Policies and Procedures
  • Linking in with multi-disciplinary team (MDTs) and ensure recommendations are followed through in conjunction with the Key Workers
  • Support the organisation goals in line with the Anne Sullivan Centre strategic plan and the Statement of Purpose and all policies and procedures including communicating these to the staff team and monitoring implementation of these policies
  • Be responsible in collaboration with the Social Care Leader and the Quality Improvement & Service Development Manager for audits in the house in line with the policies and procedures.

Key Responsibilities

Service Users

  • Day to day running and maintenance of the community houses
  • Create a homelike environment; facilitate the development of the service user’s independence while placing emphasis on their social, educational and occupational needs
  • Manage and maintain appropriate links to the family of each service user to ensure a positive relationship is fostered
  • Support and coach Key Workers to ensure regular communication with family members
  • Highlight specific needs of the service users to ensure that the MDTs are fully advised of the health and status of each
  • Medication management, responsible for organising prescriptions and recording of medication
  • Ensure that health appointments are made and scheduling of which staff member will accompany them
  • Oversee the planning and organisation of service users holidays and other trips
  • Oversee the management of service users money received and spent
  • Managing the transportation for all outings as necessary in collaboration with Volunteer Co-ordinator, KWs and RSWs
  • Assisting service users who have reduced mobility
  • Be familiar with Health & Safety policies and procedures of ASC and to ensure that regular fire drills are carried out and recorded in their house.


  • Leading a team of Residential Support Workers (RSWs) and Key Workers
  • Formal supervision meetings in addition to day to day practical mentoring, guiding and modelling
  • Support in the recruitment and selection of Residential Support Workers
  • Provide the induction, training and support to new staff/student placements in all aspects of their job as highlighted in the induction policy
  • Creating opportunities for staff to attend training and arrange cover on the roster where appropriate
  • Ensure all staff are trained in the Management of Actual or Potential Aggression (MAPA) so that they can respond effectively to all situations
  • Participate and deliver training to staff in line with staff training plan
  • Appraisal and ongoing performance reviews with RSWs and Key Workers
  • Schedule and attend meetings regularly, in particular taking a leading role in effective and efficient house meetings
  • Management of time-keeping and attendance of staff and back to work meetings as appropriate.

IT Systems

  • Ensure that all staff are trained on EPIC and that EPIC is updated by the RSWs and Key Workers daily
  • Regular review of all data in EPIC and ensure that incidents are reported and flagged to the Social Care Leader where relevant
  • Support the Social Care Leader in the management of the roster system Find my Shift to ensure all shifts are covered and to ensure that all staff are trained on using the system
  • Ensure that performance goals are set for all staff and that supervision and appraisals occur regularly.


  • Responsible for all safety and hygiene standards in the community houses
  • Maintain appropriate standards in compliance with HIQA standards
  • Maintain high professional standards and confidentiality at all times
  • Keep up to date with implementing good modern concepts of care
  • Keep up to date with policies and procedures of the ASC and adhere to them
  • Be required to carry out such other duties as may be assigned from time to time by the Social Care Leader or CEO.

Hours of work

The position is based in the ASC community houses and works 39 hours per week on the roster.

Education and experience

  • QQI Level 7 Degree in Social Care or a degree in a related discipline is essential.
  • Desirable to have experience in advocating for people who are deafblind.
  • Experience of leading a team in a residential setting is essential.

Competencies required

The management competencies that stand out as important regardless of the situation are:

  • an interest in people, working with and motivating them
  • leadership skills
  • communication skills
  • personnel administrative skills (such as doing appraisals, keeping records up-to-date, staying abreast of current regulations)
  • organisation skills
  • time management skills
  • attention to detail and follow through on projects/ goals for service users
  • delegation skills.

Employee Benefits

  • Company pension with company contribution
  • Sunday/Bank holidays premiums
  • Financial Assistance for further education relevant to position
  • Job Diversity and Talent Management
  • Specialised training
  • Employee Living the Values Awards
  • Bike to Work Scheme
  • Flu vaccines

How to apply

Please submit your CV and cover letter to the HR Manager Gráinne Gibbons, via email to by the closing date of 26th March 2019.

The Anne Sullivan Centre is an Equal Opportunities Employer.


Stillorgan, Co Dublin

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