Coolmine Therapeutic Community: Community & Day Services Manager

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Coolmine is a leading drug and alcohol treatment service providing community, day and residential services to men and women with problematic substance use and their families in Ireland since 1973. We now have a vacancy for a Community & Day Services Manager. The successful candidate will report to the Head of Services and will be responsible for managing all aspects of Coolmine’s community and day services.

Key Responsibilities

  • Develop annual operational service plans in line with agreed annual strategic plan priorities and be responsible for the delivery of these across the community and day services.
  • Coordinate regular planning and review days for services and report on progress to Head of Services on a monthly basis
  • Review and evaluate the effectiveness of the services under your control through mediums such as internal statistics, emerging trends, client and staff feedback, quality peer reviews and audits responding to presenting client need and making recommendations re future development of services.
  • To provide excellent leadership and management to the Team Leader of Community Addiction Team CAT D.15. CATD15 shall provide treatment and rehabilitation support for adult men and women with problem substance use, including deliver of a community Alcohol programme and Cannabis Mental health service. To provide contact and interventions to young people and adolescents, at risk, experiencing problematic substance use, members of ethnic and new communities impacted by problematic substance use and integrated family work to deliver whole family outcome and support to family members impacted by problematic substance use
  • Manage the outreach strategy including the line management of the outreach staff to oversee all client admissions to Coolmine services.
  • To provide excellent leadership and line management supervision to your reports.
  • To effectively manage the delivery of a housing strategy within Coolmine’s primary treatment services. To establish links with relevant housing providers that match the needs of Coolmine clients both day/community services and post residential rehabilitation programmes (particularly homeless agencies and local authorities) and build relationships with them to assist in informal networking, inter-agency referral, and information sharing.
  • Enhance overall service delivery by establishing links with external agencies and build relationships to assist in information sharing, inter-agency working and collaborative projects as outlined in Coolmine’s strategic plan.
  • Monitor compliance with all operational procedures; review their effectiveness including annual audit processes and GDPR and take appropriate action where necessary. Ensure that services are underpinned by appropriate Quality Standards (SBHC/QuADS / CofC), as agreed in consultation with the Head of Services.
  • Oversee the maintenance strategy in collaboration with the Head of Services ensuring all aspects of building maintenance and repair are attended to in a timely manner and make recommendations for building improvements/enhancements.
  • Ensure all Health and Safety requirements including application of policy and procedures, risk assessment, contingency management, mandatory training are in place and adhered to.
  • Work with the Head of HR to ensure the services are delivering in all areas of Human Resources, with particular emphasis on Performance Management, Communications and the delivery of the Annual Training Plan.
  • Assist in the annual budget preparation in conjunction with the Head of Finance and Support services and ensure delivery of all financial targets through financial review weekly, monthly and quarterly. Take corrective action where necessary.
  • Participate in the manager on-call rota as laid down in the policy covering this area.

Person Specification:


  1. Third level qualification in addictions or related field.
  2. Professional management qualification preferred.
  3. Possession of a recognised counselling qualification with accreditation is desirable.


  1. At least 3 years’ management experience in the voluntary sector.
  2. Leadership and Management experience of community and day services
  3. Experience in interagency collaboration and developing partnership
  4. Three years' experience of work with drug and alcohol users and excluded groups.
  5. Knowledge and experience of clinical governance.
  6. Experience of budget processes and control.


  1. Familiar with various models of addiction as well as best practice in detox, rehabilitation, aftercare and recovery.
  2. Knowledge of Equal Opportunities and Health and Safety, and the implications of both within the working environment.
  3. A knowledge of best practice in working with drug users and other excluded groups.
  4. Knowledge of legislation affecting the voluntary sector.


The salary for the role is €50,000.

Interested candidates who meet the Person Specification requirements should send their CV to John Carroll, Head of HR at on or before 1st February 2019.



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