Aoibhneas Women and Children's Refuge: Night Support Worker

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Job Title: Night Support Worker - 3 Year Fixed Term Contract-24 / 32hr per week
Reports to: Manager and other designated persons

Role Purpose

The purpose of the job is to:

  • Ensure the safety and security of Women and Children resident in Aoibhneas Women and Children’s Refuge.
  • Represent the work and ethos of Aoibhneas Women and Children’s Refuge.

Key Job Responsibilities

Client Services

  • Provide safety and security in a lone working capacity to Women and Children resident in Aoibhneas Women and Children’s Refuge at night, weekends and bank holidays.
  • Ensure all safety and security protocols are observed and enforced.
  • To ensure the provision of emotional and practical supports to all residents in Aoibhneas.
  • To operate the 24 Hour Refuge Helpline.
  • To provide emergency accommodation to Women and Children fleeing Domestic Violence.


  • Maintain accurate and up to date records of all case files.
  • Liaise with and inform the Manager, on a regular basis, of issues arising from work.


  • Work under the direction and guidance of the Refuge Manager or other Designated Officer to ensure the highest possible level of care is maintained at all times.
  • Perform such duties appropriate to the post, which may be assigned by the Refuge Manager or other Designated Officer.
  • Ensure standards are maintained and adhered to inline with policy, procedure and legislation.
  • Access the designated person on call when required in line with policy and Children's First legislation.
  • Participate in relevant training and development courses.
  • Participate in the provision of services as part of the Refuge team.
  • Engage in supervision sessions on a regular basis.

Person Requirements


  • A minimum of 1 years relevant work experience working in a social care setting
  • Knowledge and understanding of domestic violence and issues affecting women and children experiencing domestic violence.
  • Flexibility/Adaptability
  • Integrity
  • Dependability
  • Concern for others
  • Independence
  • Stress tolerance
  • Cooperation
  • Initiative
  • Self Control
  • Ability to deal effectively with conflict

Terms & Conditions

  • Part time post - alternate three nights (11pm-7am) on/ off.
  • Flexible working from time to time
  • Three-year fixed term contract
  • Salary scale is €25,786-€34,514 (pro rata)

Application process

Applicants must submit a cover letter detailing experience relevant to post and a CV

A cover letter clearly stating what position is being applied for and cv should be sent to Emma Reidy, Manager, Po Box 5504, Dublin 17/ Email:

Closing Date

The closing date for applications is 1st February 2019 at 5pm 



Expiry date: 


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