Circle Voluntary Housing Association: Income Officer

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Income Officer At Circle Voluntary Housing

CVHA has been a leading provider of social housing in Ireland since 2006 and now manages and/ or owns approx. 1,700 homes in Dublin and surrounding counties. Currently employing 35+ staff, we have an ambitious growth programme in response to the need for more housing for those who cannot afford to provide their own. Our vision is to make a difference by providing quality housing to those in housing need.

Income Officer


  • Collect rent, service charges and sundry debts owing to the organisation and Owner Management Companies as efficiently and effectively as possible.
  • Significant individual responsibility for managing workload, early identification and intervention within an agreed income management framework
  • Prevent arrears, minimise debt by taking early and appropriate action when arrears occur
  • Take a “support followed by enforcement” approach to income recovery
  • Recognising that some of our tenants may lack experience of managing money or a tenancy or that they may be vulnerable in other ways.


  • Demonstrable understanding of best practice in income collection
  • Knowledge of welfare benefits
  • Ability to prioritise, work to deadlines and meet targets
  • Proficient use of common IT packages, including Microsoft Word and Excel
  • 2 years min. working in rent income collection
  • 1 year min. experience of working in a customer service environment
  • The post requires a valid driving licence and the use of own car for business purposes. Mileage Allowance Operates. Class 1 Insurance Required.


  • Pension contribution [on completion of probation]
  • DIS Insurance
  • 25 days annual holiday
  • Investment in educational development for career progression
  • Tax saver & Cycle to Work programs

Job Types: Full-time, Permanent

Salary: €37,000.00 to €50,000.00 /year

Please apple with CV and cover letter to Aisling Flynn at

Full Job Description available on Website – Closing Date Sunday 20th of Jan 2019


Dublin 2

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