Addiction Response Crumlin: Operational Manager / Addiction Services

POST: Operational Manager / Addiction Services



  • A relevant 3rd Level qualification (Management and Addiction).


  • Staff Supervision training.

Experience (Length & Type)


  • 5 years managerial experience in a relevant field.
  • Experience of engaging with statutory agencies & other funding agencies.


  • An awareness of a range of addiction treatment modalities.

Salary : €48,000 to €52,000, depending on experience

Professional Knowledge


  • Working knowledge of community/voluntary organisations is essential.
  • Working knowledge of Company & Employment Law.
  • An awareness of existing health and social inclusion services.
  • Familiarity with relevant Child First legislation, Charities Regulator and policies i.e. Governance etc.


  • Drug/alcohol policy in Ireland.
  • An awareness of relevant local, regional and national structures.

Special Aptitudes

It is essential that the candidate can demonstrate:

  • Excellent communication skills both verbal and written
  • Flexibility
  • Motivation
  • Leadership skills and the ability to function well as both a member of a team and as a team leader
  • Well-developed skills in the areas of management, assessment, strategic planning and evaluation
  • Proficient in MOS
  • Good working knowledge of Community Employment Schemes.

The candidate should also demonstrate a competence in multi-disciplinary teamwork.

Main Duties & Responsibilities


It is essential that the candidate demonstrates a clear knowledge of the following:

  • Reducing impact of drug/alcohol misuse on individuals, the family and the wider community
  • Working within a framework of equal opportunities
  • Social inclusion issues
  • Community development principles

The candidate must also demonstrate skill in:

  • Supporting people through change
  • Organisational skills
  • Management skills
  • Financial skills
  • Negotiation skills
  • Effective interagency working
  • Ability to delegate
  • Assertiveness
  • Quality focus
  • Discretion and diplomacy
  • Staff support and supervision
  • The ability to manage crisis intervention situations
  • Professional boundaries and accountability
  • Appropriate interpersonal skills both verbal and non-verbal
  • Information gathering, analysis and statistics.

To identify gaps in service provision and in conjunction with the staff team and Manager to ensure such gaps are met.
Develop a range of programmes for both active and stabilized drug users which will assist them with health issues and improve their quality of life.
To oversee delivery of case work with individuals and families experiencing drug related problems.
To facilitate in a professional and objective manner, referrals, assessments and care plan for individuals accessing the services.
To be accountable to the Managing Director of ARC on all matters pertaining to the service.
Plan and prepare with MD and Rehab (CE) team, Christmas programmes, Easter Programme and Summer Programme with Outcome Indicators for the service users within community Employment , including goals, costing and time allocations.


It would be an advantage if the candidate had an understanding of:

  • The geographic area of the Dublin 12 area and its demography.

It would be an advantage if the candidate had experience of:

  • Working with drug users and their families
  • Working with both active and stabilised drug users
  • Developing and facilitating care plans.

A working knowledge of Community Employment Individual Learning Plan (ILP), Career Guidance.



  • Keep accurate records of relevant Arc activity. Ensure that statistical data on service provision is available when requested.
  • Participate in ongoing planning and evaluation of the work of the project.
  • To assist in the development and implementation of ongoing evaluation processes which uses an outcome monitoring system?
  • To keep records and information on all aspects of projects.

Application Process

To apply, please forward by E-mail an up-to-date

CV and Cover Letter and complete ARC’s Application form attached to this advertisement to indicating position applied for.

Closing date is 18th January’2019 at 12pm.

Please note that for each position a panel may be formed for future employment within the organisation.

This job description is not intended to be an exhaustive list of duties and responsibilities and may be reviewed from time to time to reflect the needs of the service.

This post is funded by DSP (FAS) Mainstream Funding.

Canvasing will disqualify.

Addiction Response Crumlin is an equal opportunities employer.


Dublin 12

Expiry date: 


Date Entered/Updated: 

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