Immigrant Council of Ireland: Information and Legal Support Caseworker

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The Immigrant Council of Ireland is recruiting!

The Immigrant Council of Ireland is a non-governmental organisation and Independent Law Centre which provides information, advice and legal representation to migrants and their families moving to or living in Ireland. The Immigrant Council’s aim is to directly assist migrants in navigating the Irish immigration system and, in turn, the organisation uses its experience and expertise to lobby for positive policy and legislative changes within the immigration system and associated areas.

The Immigrant Council of Ireland is currently seeking applications for the following position:


Title of position: Information and Legal Support Caseworker

Reporting to: Managing Solicitor of the Immigrant Council of Ireland

Location: 2 St Andrew St, Dublin 2

This is a 12 month, full-time role, subject to funding. A 3 month probationary period applies.

Closing date for applications: Monday, 28 January 2019 at 5pm

Purpose of position

The Information and Legal Support Caseworker will work with both the Information and Support team and Legal Services team to provide information and support and assist in the overall delivery of services to Immigrant Council of Ireland service users.

Key responsibilities

  1. To work within the Information/ Support and the Legal Services teams in the provision of information, support and legal services to migrants and their family members.
  2. To provide information and assistance to Immigrant Council of Ireland service users (both individuals and organisations) via the Information and Support Helpline.
  3. To refer Immigrant Council of Ireland service users to other specialised organisations and services where appropriate.
  4. To gather information and keep up to date with immigration, refugee and citizenship issues.
  5. To develop and maintain written information resources (information sheets, website content, etc.), as may be required.
  6. To meet with Immigrant Council of Ireland service users on an appointment-basis to provide more in-depth information, determine their level of need and to provide supports and/or make referrals to the Legal Services team, where appropriate and in agreement with the Managing Solicitor or Solicitor.
  7. Complete and maintain manual case files and digital case management system.
  8. To attend Immigrant Council of Ireland casework and staff meetings.
  9. To represent the Immigrant Council of Ireland externally in meetings, forums and at events as agreed with the Managing Solicitor.

Person Specification

Qualifications and Experience:

  • Third-level law degree (essential); post-graduate qualification (desirable).
  • Prior experience in the direct provision of information, advice and support to individuals and organisations on the Irish Immigration system and associated areas.


  • Knowledge of Irish immigration, refugee and citizenship law an advantage.
  • Understanding of and a commitment to the promotion of equal opportunities and cultural diversity.
  • Knowledge of the environment in which non-governmental organisations operate.

Skills and Abilities:

  • Excellent verbal and written communication and presentation skills.
  • Proficiency with Microsoft Office and general computer skills.
  • Fluency in English; fluency in another language desirable but not essential.
  • Ability to work and engage in intercultural settings.
  • Experience in practical research to assist service users is desirable.
  • Understanding and commitment to the Immigrant Council’s equality, diversity, anti-discrimination and anti-racism agenda.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Flexibility and the ability to work under pressure.
  • Motivation and a desire to learn on an on-going basis.
  • Ability to maintain a high level of social, organisational and professional standards in job-related activities.


A letter of application along with a full CV and the names of two referees should be sent by way of email only to with subject: Information Caseworker.

Applications submitted will be acknowledged but no further feedback will be provided to applicants unless invited to attend for interview.

Closing date: 5pm, Monday 28 January 2019


Dublin 2

Expiry date: 


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