REGIONAL SUPPORT & ADVOCACY WORKER X 2
1 in the Western Region
1 in the Eastern Region
Role: REGIONAL SUPPORT & ADVOCACY WORKER (1 x Western Region & 1 x Eastern Region)
Position: Part-time 15 hours weekly
Location: Travel over a wide geographical area.
Reports to: IFCA Advocacy Coordinator
The Irish Foster Care Association is the national organisation that supports foster families and the wider fostering community. We advance and promote best practice in foster care through support, learning and advocacy.
- The rights of the child
- The role of family in a child’s life
- Respect, compassion and kindness
- Effective partnerships and open communications
- Innovation and research
IFCA Support Service
The Irish Foster Care Association’s National Support Service offers independent and professional support in fostering situations. The aim of the service is to offer the best support during difficult times to make the process clearer and easier for all involved.
IFCA operates a Telephone Helpline from its office in Tallaght, Monday to Friday, from 11.00am – 3.00pm, providing a first point of contact to foster carers and all those with a query or question about fostering. The Telephone Helpline can provide practical information and advice regarding any aspect of fostering as well as a supportive listening ear.
Where an initial query is identified as being complex in nature, the case is referred to IFCA’s National Advocacy Service. The advocacy team is comprised of a combination of advocate staff and National Volunteers who are located in areas across the country and who support IFCA members.
Regional Support and Advocacy Worker
The role of the Regional Support and Advocacy Worker will involve direct support work with IFCA members, advocating with and on their behalf, accompanying them to meetings, reviews, appeals etc. when and where appropriate. The role will involve travel over a wide geographical area.
Key Duties and Responsibilities
- To liaise with the Advocacy Coordinator to agree a plan of action for referred cases.
- Offer practical advice and information relating to aspects of fostering to IFCA members.
- Provide solution-focused non-judgmental emotional support to members referred to the advocacy service.
- Provide appropriate signposting and referrals to other relevant areas of support, if required.
- Assisting service users to understand relevant Child in Care and Foster Care policies and procedures, national foster care standards etc.
- Assist and support service users to seek and receive information on decisions related in their role as foster carer.
- Support service users to represent their own views, wishes and concerns.
- Ensure that service users experiences, observations and concerns are understood and given due consideration.
- Regular attendance at meetings with foster carers and IFCA events within your assigned geographical catchment area.
- To support and liaise with National Support Volunteers in your region when required.
- Assist the Advocacy Coordinator in compiling records that contribute to statistical analysis and reports.
- Contribute to the organisations commitment to continuously improve the quality assurance and standards of service.
- Engage in regular supervision.
- Maintain records in compliance with data protection protocols.
- Carry out your duties in accordance with IFCA’s policies and procedures.
- Contribute to a good and safe working environment.
- Carry occasional other duties as deemed appropriate by the Advocacy Coordinator.
- Keep accurate and up to date records of all cases referred to IFCA National Support Volunteers.
Actively participate in effective organisational communication systems. Record all data for the service on IFCA’s CRM system
- Attend regular team meetings in IFCA’s Office in Dublin.
- Contribute to team meetings and the overall work of the team.
Experience and Qualifications
- A third level qualification in Social Work, Social Care, Advocacy or related field of discipline.
- At least 2 years proven experience in support, mediation, advocacy or case management work.
- A thorough knowledge and understanding of fostering, childcare or related work.
- Evidence of good communication and interpersonal skills.
- Evidence of capacity to deliver efficiently while managing a challenging and diverse workload.
- Ability to work on own initiative.
- Proven ability to work effectively with volunteers and professionals.
- Experience of Foster Care, Provision of Care to Vulnerable Children.
- Experience of working to promote best quality standards of practice.
- Experience of working through partnerships and collaborations.
- Ability to work as an advocate and support worker.
- Ability to objectively understand and evaluate personal limitations and those of the system in which problems arise.
- Ability to work independently and take the initiative within the operational parameters set by the Advocacy Coordinator.
- Ability to work within a team.
- An understanding of the process and content of support services and a passion for quality and innovation in the service.
- Good time management and dependability.
- Excellent interpersonal, oral/written communication skills.
- Good understanding of information technology.
Terms and Conditions
- Part-time role: 15hrs per week
- Garda vetting and attendance at induction is required
- Two satisfactory references, one to be most recent employer
- Access to car and hold a full driving licence. IFCA requires indemnity on employees’ car insurance policy.
- The post, on occasion, requires working unsocial hours as part of the normal working week.
Salary Scale: €24,041- €34,391 (8 points) pro-rata
Please email your CV and cover letter to Deirdre Fennelly, at email@example.com
The closing date is 5pm, Monday 29th July
Shortlisting will be applied, and interviews will take place the week beginning the 12th September