Volunteer Role Title: Volunteer Interpreter (Chinese Clinics)
Crosscare Service: Crosscare Migrant Project
Volunteer Manager: Migrant Project volunteer co-ordinator
- To provide a confidential interpreting service through Chinese and English for clients who attend our Chinese Immigration Information Clinics
- To assist Information Officers in providing an information and advocacy service to clients who present to our clinics through Chinese and English
- To assist with translation of information leaflets and documents when required
- To report any major issues with the service to your line manager
- To maintain open communication with staff and volunteer manager including; cancellation of shifts and handovers
- To observe Crosscare Health & Safety Procedures
- To observe clear professional boundaries in relations with clients
- To respond to difficult situations appropriately as guided by the staff team.
- To respect clients right to confidentiality in our relationship with them as per the Crosscare Confidentiality and Code of conduct policies
- To promote respect, diversity and equal opportunity
- To be able to volunteer as part of a team.
- To attend volunteer check in’s/meetings to give feedback on your volunteering experience.
- To commit to volunteer times for agreed time commitment.
- Fluent in English and Chinese
- Excellent interpersonal and communication skills
- Ability to volunteer within a team environment
- Commitment to Crosscare Migrant Project’s core values of love, respect and excellence
- Previous interpreting experience
- Knowledge of the Irish Immigration System
Support & Learning opportunities offered to volunteer:
- Opportunity to develop interpreting skills and knowledge of the Irish Immigration System
- Thorough Induction into role and all CIAS services (compulsory)
- Interpreter Training videos x7 (compulsory)
- Gain an understanding of how the CIAS team peer operate within the overall work of the Crosscare agency
- Gain experience volunteering in a positive volunteer & staff team environment
- Optional training opportunities available through the Community College and Crosscare learning and development programme.
- On-going onsite support and regular 1to1 check in’s with volunteer manager
- Out of pocket expenses reimbursed as per induction
- Reference provided after 6 months
Location: Crosscare Information & Advocacy Services, 1 Cathedral Street, Dublin 1
1-2 sessions per month
Tuesdays from 3.00pm –5.00pm or Thursdays from 10.00am – 12.00pm.
Attendance at group meeting s/training sessions (2-3 per year)
Settling in period: 4 sessions
Commitment Duration: 6 months
Application & Screening Process:
- Completed Application form
- X2 Character References
- Garda Vetting (Vulnerable adults & Children)
- Informal interview
Request Application Pack:
T: (01) 2360011 Ext: 151