Total Focus: Conflict Resolution Skills - QQI Level 5 & Facilitation Skills - QQI Level 6

Conflict Resolution Skills
QQI Level 5

Conflict Resolution Skills

Takes place in the Dun Laoghaire, South Dublin on

  • 15th Oct, 22nd Oct 2018
  • 05th Nov, 12th Nov & 19th Nov 2018
  • (All Mondays, 9.00am – 5pm)

This nationally approved interactive five day conflict Resolution Skills course leads to a QQI qualification at level 5 (Conflict Resolution 5N0692). The purpose of this training programme is to unite the theory of conflict resolution with practical skills.

Conflict is a healthy part of personal and professional relationships helping us learn about and understand others. It is when this conflict becomes dysfunctional we need the skills, knowledge and experience to defuse the situation, gain a positive outcome and an opportunity for growth.

During this training programme you will learn to understand your own conflict style and the conflict styles of others

The programme is delivered by an experienced trainer in a challenging yet secure environment. Participants are invited to reflect constructively on their own behaviours during conflict situations and gain the experience, knowledge and skills for dealing with conflict. .

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Facilitation Skills
QQI Level 6

Facilitation Skills

Takes place in the Dun Laoghaire, South Dublin over three weekends

  • 20th & 21st Oct 2018
  • 03rd & 04th Nov 2018
  • & 17th & 18th Nov 2018

This nationally approved interactive six day facilitation skills course leads to a QQI qualification at level 6 (Group Theory and Practice 6N369). The purpose of the training programme is to marry the theory and practice of group theory in a structured process with the practical elements of facilitation. You will learn proven tools and techniques to enhance group engagement and success for the group you are working with.

This training programme builds confidence and skills in facilitation. Participants learn to facilitate, gather data, manage conflict, solve issues, plan, deliver and evaluate a facilitation session resulting in empowering group sessions.

The programme is delivered by an experienced facilitator in a challenging yet secure environment. Participants are also invited to reflect constructively on their own experience, knowledge and skills of participating in a group and also as a facilitator.

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Total Focus provides training for the community, voluntary and charity sectors; check our website for 2018 dates or alternatively these training courses can be run in – house, on your own premises. These include QQI courses, In-house and bespoke training and workshops

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Contact Total Focus on 085 735 4446 / 01 637 3925
training@totalfocus.ie
www.totalfocus.ie
Total Focus is a QQI recognised centre

Region: 

Dun Laoghaire, Co Dublin

Expiry date: 

28/11/18

Date Entered/Updated: 

28/09/18