Report by Children’s Rights Alliance points to potential gaps in service provision for children and young people

A new report has pointed to potential gaps in service provision for children and young people. That’s according to the Children’s Rights Alliance, which has published the first Annual Report of its Helpline and Legal Advice Clinics.

The Helpline and Legal Advice Clinics are part of the Access to Justice Initiative, which aims to ensure all children have access to free legal information and advice when they need it, regardless of their location, status or situation in Ireland.

Speaking at the report launch, Tanya Ward, Chief Executive of the Children’s Rights Alliance, said: “Our Access to Justice Service helps children, young people and their families directly through our Helpline and Legal Advice Clinics. It also identifies the areas in which families need further support such as disability, education, child protection, children in care, housing and homelessness.

“What this year’s Report points to are potentially significant problems within the most pivotal systems in our society: our legal system, our education system, our healthcare system. We are hearing from children, young people and parents who are struggling to navigate them.”

Family Law

Key findings in the report relate to family law:

  • Fifteen per cent of calls received by children and young people were about family law issues.
  • Over a quarter of all queries from parents and guardians were on family law issues (27 per cent).
  • Sara* came to us looking for advice on supervised access visits. A court had ordered visits between Sara’s 18 month old twins and their father but Sara had concerns about the service provider. Read her story here.

Commenting on the findings, Ms. Ward said: “Young people are being pushed out of a family law system that is crying out for reform. The majority of calls we received on the Helpline related to family law. We have heard from young people worried that their voice was not being heard in family law proceedings.

This was echoed by parents, who are often unaware of their child’s rights in access disputes. We have heard from both children and parents about the stress and anxiety access visits can cause when the child does not want to visit the other parent. We need courts that are family-friendly to provide necessary information and guidance for families going through these proceedings.”

Education and Disability

According to the report:

  • Education was the top issue being addressed at the Children’s Rights Alliance legal advice clinics (27 per cent of clinics)
  • Recurring trends include disputes with schools and the difficulty securing places in appropriate schools. In the area of disability, we have heard from many parents in a situation where their child has been put on reduced hours in school.
  • Patrick* came to us looking for advice on accessing treatment for his son Jack, who has a dyspraxia and Autism and was being refused treatment on the grounds of his diagnosis. Read his story here.

Tanya Ward continued, “We are seeing further evidence of this through the work of our members. The emerging prevalence of these issues in accessing equality and quality in education is a great concern to us in the Alliance. As a country that prides itself on its education system, we need to do better. Parents do not know where or who to go to when they face issues like these. A lot of the time they are coming to us because they have failed to get a solution or support to take action elsewhere.”

Other Key Findings

Other key findings from the report include:

  • Children as young as nine have contacted the Helpline;
  • Twenty per cent of queries from children and young people related to Immigration. These have included incidences of racism, requests for information about transferring from a Direct Provision centre, advice on the rights of unaccompanied minors and the rights of undocumented children; and
  • Over 10 percent of calls relate to child protection. These have included issues parents have with Tusla, the Child and Family Agency and how they have handled their case.

“This Report is the tip of the iceberg when it comes to issues facing children, young people and their parents. We will continue to document emerging trends and areas of concern from our Helpline and fill the gap in service provision providing free legal advice specifically on children’s rights through our legal advice clinics. However, it is clear that in the areas; family law, child protection, education and disability, a lot more needs to be done to ensure that these systems serve the young people coming to them often at very vulnerable points of their lives.”

The Helpline and Legal Advice Clinics Annual Report 2018 is available to download from the Children’s Rights Alliance website.



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