Irish Foster Care Association: Telephone Helpline Volunteers

Irish Foster Care Association

IFCA National Telephone Helpline is now seeking Volunteers

Full Training & Support will be provided

Are you interested in working on a national helpline based in Dublin? Can you give 4 hours one day a week?

The Irish Foster Care Association is the national organisation that supports foster families and the wider fostering community. We advance and promote best practice in foster care through support, learning and advocacy. Membership is broad based and includes foster and relative carers, social workers, child care workers, academics and others with an interest in or who are involved in foster care. For more information please visit our website:

How many hours would I be expected to volunteer?

Vacancies exist for Volunteers to work on our National Telephone Helpline. Volunteers will ideally work for up to 4 hours per week from our office in Village Green Tallaght, Dublin 24. The Telephone Helpline Volunteer will provide advice and practical information to foster carers and others on a range of matters related to fostering.

Do I need to have qualifications?

No specific qualifications are required, and training will be provided. Ideally applicants should have some knowledge of fostering, parenting or childcare; good telephone and interpersonal skills; a non-judgmental attitude as well as patience, and the ability to listen and empathise.


Induction & Training will be provided, and volunteers will receive regular supervision. All IFCA Helpline and Support Volunteers are obliged to attend an 8-12 session certified Counselling and Psychotherapeutic Skills course. It is a course as is specifically tailored to the support the work we provide. It will be a blended training approach, reducing the number of times attendance will be required in person at the training venue.

How do I apply?

Please forward a letter of application and CV by email to or by post to Irish Foster Care Association, Unit 23, Village Green. Tallaght, Dublin D24F6XA

Applications will be short listed and invited to attend a semi-formal individual interview where we will go through your application form in greater detail in a relaxed atmosphere.

If you are successful at interview you will be asked to complete a number of important documents, including Garda Vetting.

All successful applicants will be given details of the next available training course.

Note: Participants will not be accepted as full volunteers until a final meeting with the Helpline Coordinator has been completed

If you have any questions about the role and volunteering with IFCA you can contact IFCAs Volunteer Manager- Bridget McDonagh, on or 086-0787165/ 01-45 99474

Registered Charity Number: CRA No: 20036690
CHY No: 12498

General Info

Date Entered/Updated
23rd Jan, 2023
Dublin 24
Expiry Date
23rd Mar, 2023