Crosscare Volunteer Programme: Community Foodbank Assistant Volunteer

Crosscare Volunteer Programme

Volunteer Role Title: Community Foodbank Assistant Volunteer

Crosscare Service: Community Food Bank: A Crosscare initiative that collects and stores food for distribution to individuals and or families affected by food poverty within a local community. The aim is to provide quality, nutritional food to those identified as “in need”.

Volunteer Manager: Marie Convey: Community Foodbank Coordinator

Volunteer Role: Community foodbanks open 1 morning per week for parcel distribution. Volunteers can be involved on the specified foodbank day and/or other prepacking days.

Tasks (*foodbank day task)

  • To sort donated food and make food parcels ready for distribution
  • To provide a warm welcome to each client and/or distributing organisation who access our service *
  • To transfer food items from pre-packed parcels into client shopping bags *
  • To support the coordinator in maintaining the foodbank to a high standard of quality including; cleaning/tidying shelves, stock taking & rotation and adhering to HACCP guidelines
  • To administer foodbank paperwork (optional)
  • To support the coordinator in the promotion and organisation of Food drive events in the local community (optional)


  • To maintain open communication with volunteer manager including; cancellation of shifts and handover
  • To Adhere to HACCP guidelines
  • To observe Crosscare Health & Safety Procedures
  • To respond to difficult situations appropriately as guided by the staff team.
  • To respect our clients’ right to confidentiality in our relationship with them as per the Crosscare Confidentiality and Code of conduct policies
  • To observe clear professional boundaries in all relations
  • To promote respect, diversity and equal opportunity.
  • To be able to volunteer as part of a team.
  • To attend volunteer check in’s/meetings to give feedback on your volunteering experience.
  • To commit to volunteer times for agreed time commitment.

Essential Skills/Qualities:

  • We are looking for friendly task orientated volunteers who are can be flexible and supportive.
  • English level: Intermediate
  • Please take into consideration that this role can be a little physically demanding i.e. packing & moving parcels.

Desirable skills/Qualities:

  • Experience working/ volunteering with vulnerable adults

Support & Learning opportunities offered to volunteer:

  • Gain an understanding of the workings of a community Food Bank works to support people experiencing food poverty and how it operates within the overall work of the Crosscare agency
  • Gain experience volunteering in a positive volunteer & staff team environment
  • Thorough local Induction and training, Manual handling and Crosscare Induction (compulsory)
  • Access to Crosscare Community College courses & in-house training (optional )
  • On-going onsite support
  • Regular 1-1 check in’s with Volunteer manager & Quarterly volunteer team meetings
  • Reference provided after 6 months


Vol Opportunity 1: Jobstown (On the grounds of The parish of St. Thomas Church Dublin 24)

Volunteer days/hours:

Jobstown: Wed 9am-12.30pm

Commitment: Weekly

Commitment Duration: 6 months

Application & Screening Process:

  • Completed Application form
  • X2 Character References
  • Informal interview

Request Application Pack:
T: (01) 2360011 Ext: 151

General Info

Date Entered/Updated
11th Feb, 2021
Dublin 24
Expiry Date
11th Apr, 2021