Crisis Text Line Ireland Launches “For the Frontlines” emotional support for Healthcare Professionals and Essential Workers

Free 24/7 support is available in Ireland, the US, Canada, and UK, for frontline staff dealing with difficult emotions due to the Coronavirus

Dublin, Ireland - In an effort to support health care professionals and essential workers who are increasingly putting their lives at risk during the coronavirus pandemic, Crisis Text Line Ireland, and its affiliate partners Crisis Text Line (US), Kids Help Phone (Canada), and Shout (UK), have created the For the Frontlines ( campaign to raise awareness about their free crisis support service. Crisis Text Line is funded by the Health Service Executive (HSE) in Ireland.

By texting FRONTLINE to 086 1800 280 (in Ireland), health care professionals and essential workers can receive free 24/7 support for anxiety, stress, fear, isolation, or other difficult emotions. People in the US & Canada can text 741741, and in the UK text 852258.

Since the onset of the coronavirus pandemic, Crisis Text Line has seen significant increase in texts from people experiencing anxiety about the disease. In Ireland, 52% of all texters over the past fortnight say they are experiencing anxiety, with over half of those texters explicitly referencing the coronavirus.

“Hey frontline, you got us— and we got you.” said Nancy Lublin, CEO and Founder of Crisis Text Line. The organisations are also encouraging others to become involved by applying to become a Crisis Volunteer at or making a donation to bring free crisis support to the frontlines.

"We want to make sure the heroes on the frontline know that when their shift ends, we're here for them when there might be no one else around. When they're done saving lives and stocking shelves Crisis Text Line is here to listen to the toll it's taking on them and hopefully help ease the burden,” said Ian Power, CEO of Crisis Text Line in Ireland.

“At Kids Help Phone, we know the courage and the tenacity it takes for the frontline people to be there for all of us 24/7 and are so grateful,” said Katherine Hay, President and CEO of Kids Help Phone in Canada. “They are our heroes during these unprecedented times and it is imperative that we ensure they too, have the support they need, now more than ever. We are here for them, we are in this together.”

For further information:
Ian Power, CEO, Crisis Text Line Ireland
083 148 4527

About Crisis Text Line

Crisis Text Line provides free, 24/7, confidential support for people in crisis via text. Crisis Volunteers complete a 30-hour training and have 24/7 supervision by full-time Crisis Text Line mental health professionals. In Ireland, Text TALK to 086-1800-280 to be connected to a trained Crisis Volunteer 24/7. Crisis Text Line launched in 2013 in the United States and in 2020 in Ireland. Shout and Kids Help Phone are affiliate partners of Crisis Text Line, offering the service in the UK since 2019 and Canada since 2018.

General Info

Date Entered/Updated
9th Apr, 2020
Expiry Date
9th Jun, 2020